Now Hiring - Membership Manager - Columbus area in Columbus, OH

JOB DESCRIPTION

TITLE: Membership Manager

REPORTS TO: Membership Director

RESPONSIBILITIES: Recruit new girls and volunteers to form sustainable Girl Scout troops.

Manage volunteer teams to accomplish key responsibilities that grow Girl Scouting in their areas.

Coach new and retained volunteers building strong relationships that sustain both girl and volunteer members.

Increase visibility of Girl Scouts in the community.

Provide oversight to ensure good stewardship of troop funds.

VALUES: Passion for the Girl Scout mission; positive attitude; strong work ethic; adaptable in changing environments.

SKILLS: The ability to recruit, support and supervise volunteers and manage teams of volunteers to grow membership in Girl Scouts. Experience in community engagement. The ability to engage in high-level activities, work independently and make effective decisions. Strong, professional verbal and written communication skills. Customer-focus oriented with experience in relating to diverse audiences. Proficient in Microsoft Office, social media, and ability to learn proprietary software.

ACCOUNTABILITY: Design, implement, and execute a comprehensive strategic recruitment and retention plan for girl and volunteer membership growth in designated geographic areas.

Establishes volunteer support teams that accomplish key priorities by selecting, appointing, and coaching volunteers in assigned geographic areas.

Cultivates relationships with appropriate community leaders, organizations, and businesses to increase visibility of Girl Scouts in the community.

Administering high quality customer service by optimizing the use of technology, clarifying desired information, researching, locating and delivering solutions.

Maintaining ongoing support, supervision, and direction to administrative volunteers in assigned geographic areas by following Girl Scouts of the USA and council policies, standards, and procedures and by directing volunteers to additional support services.

Conducting problem solving and conflict resolution support/intervention when appropriate.

Serves as the main point of contact for a geographic area of volunteers, communicating information between council staff and volunteers

Ensures Girl Scouting is open to all girls and adults by delivering the Girl Scout message of pluralism and diversity to members of the council.

Coordinates the availability of support services to enable volunteers to carry out the responsibilities of their positions effectively.

Other duties as assigned.

REQUIREMENTS: Bachelor’s degree and/or 4 years equivalent experience in related field such as: sales, communications, nonprofit management, marketing, community development, volunteer engagement and support.

Highly organized with excellent written and verbal communication skills. Presentation skills a plus.

Proven time management and prioritization skills.

Ability to build and maintain relationships.

Proven success in setting expectations and maintaining accountabilities.

Ability to work independently and with a diverse team

Adept at change management

Proficient in Microsoft Office, social media, and ability to learn proprietary software.

Extensive travel throughout the geographic area.

Manage a flexible work schedule that includes nights and weekends at a variety of locations including camp and outdoors.

Must be able to lift 25 pounds.

Personal vehicle, valid driver’s license and current insurance.

Background check and drug screen required.

JOB CLASSIFICATION: Exempt

The Girl Scouts of Ohio's Heartland Council, Inc. is an equal opportunity/affirmative action employer. The Council will employ qualified individuals to fill job vacancies on the basis of their experience, ability and aptitude.

Job Type: Full-time

Pay: $40,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Mileage reimbursement
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday

Ability to commute/relocate:

• Columbus, OH 43215: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person