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Now Hiring - Retail Sales Customer Service Representative, Sales in Lillington, NC
Retail Sales Customer Service Representative, Sales in Lillington, NC
Hiester Automotive
Base Salary Yes (amount not posted)
Total Comp: NA
Qualifications Years In Sales
Industry: Retail Sales
Benefits: yes
Customer Size: all
Car Allowance: no
Sales Cycle: Short
Travel: none
Years Selling in Industry:
Education:
They Sell
Vehicle Dealers
To Whom
Retail & Wholesale
Location:
Lillington, NC
3.8
Automotive BDC Sales Representitive
Lillington, NC 27546
Full-time
Full-time
John Hiester Chrysler Dodge Jeep Ram of Lillington is currently seeking a full-time Sales Business Development Representative (Customer Service Representative) to join our winning team. This position will take care of our Sales customers and is within our Business Development Center (BDC) department. We are a family owned and operated business and provide an excellent work environment! This pays hourly plus commission with potential to over $50,000 a year!
We are looking for a highly motivated and goal-oriented individual who meets our Hiester Core Values. If you are Professional, Love People, act with Character/Integrity, like to Get It Done and possess a Servant Attitude, please reach out to us! There is one position available as this is an ADDITIONAL seat due to growth and demand. You don't have to have experience in anything other than being comfortable talking to people- our team will train!
ESSENTIAL RESPONSIBILITIES
You will answer incoming phone calls, emails and inbound internet leads in a friendly and helpful manner. Our Sales BDR receives, processes and coordinates all incoming sales inquiries and reaches out to potential customers through outbound calls. Communication is a HUGE part of this role.
You will answer incoming phone calls, emails and inbound internet leads in a friendly and helpful manner. Our Sales BDR receives, processes and coordinates all incoming sales inquiries and reaches out to potential customers through outbound calls. Communication is a HUGE part of this role.
- Interact with customers to identify their individual needs and opportunities for new/used cars sales presentations and assist them in vehicle selection based on their needs
- Schedule incoming sales appointment queries (either by phone, email or chat) by scheduling appointments, confirming pending appointments, following up with missed appointments and finding the answer for any of their questions
- Respond to all incoming online email leads and phone leads in a professional, well-spoken and timely manner
- Generate and schedule appointments by means of proactive outbound prospecting and lead activity management to qualify and market to potential customers
- Complete phone calls as assigned by the BDC Manager
- Direct customers to product information resources, including those available online
- Reach out to and follow up with prospective customers
- Ensure sales lead opportunities are accounted for and appropriate, accurate notes are typed into the Customer Relationship Management software
- Deliver inquiries and messages intended for other personnel and departments promptly
- Communicate effectively with sales personnel in order to assist customers interested in selling or trading a vehicle
- Achieve or exceed monthly and quarterly goals and objectives set by management
- Cross-training for internet lead and incoming/outgoing telephone sales prospecting roles
- Work with customers in a professional, well-spoken manner
KNOWLEDGE, SKILLS & ABILITIES
- Team-oriented and positive attitude with high energy personality
- Strong writing skills to write business correspondence
- Strong time management, prioritization and multi-tasking skills in a fast-paced environment
- Professional appearance and attitude required, and must be reliable
- Proficiency in Microsoft Word and Excel or Google Docs and Sheets
- Must have a valid U.S driver’s license and clean driving record
EMPLOYEE BENEFITS
- Medical, dental and vision insurance coverage available
- Basic life insurance and disability coverage available
- 401k with company match
- Employee discounts on vehicle purchases, parts and service
- Opportunities for advancement
OUR CULTURE
Hiester Automotive Group has been successful by doing the right things, loving and developing our employees from good to great, and living our core values. Our company has been built on these core values to create a positive atmosphere that both our customers and employees love.
This is a great time to consider joining our company! In the past year, we have opened a new dealership in Sanford and a new Hiester Wholesale Parts operation in the past year and are planning for another store soon. With this growth, we had to promote several employees to management positions. These promotions have opened up a number of opportunities in all our stores.
Hiester Automotive
Company Size
Unknown
Unknown
Founded
They Sell
Vehicle Dealers
Vehicle Dealers
To Whom
Retail & Wholesale
Retail & Wholesale
Revenue
Unknown / Non-Applicable
Unknown / Non-Applicable
Hiester Automotive
is currently hiring for
4
sales
positions
Hiester Automotive has openings in:
NC
The average salary at Hiester Automotive is:
4 Yes (amount not posted)
Hiester Automotive
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Hiester Automotive
Hiester Automotive
is currently hiring for
4
sales
positions
Hiester Automotive has openings in:
NC
The average salary at Hiester Automotive is:
4 Yes (amount not posted)