Now Hiring - Shoe Mill - Professional Services Sales Associate/Key Holder in Tigard, OR

Full description of the position

About Shoe Mill:

Shoe Mill operates fine footwear retail stores in Portland and Salem, Oregon that specialize in comfortable, high-quality shoes and accessories. We are a family-owned Pacific Northwest company that has proudly served the footwear needs of our local communities for more than 40 years. Join our team and embrace our mission--making people feel comfortable by doing the right thing.

About the Role:

The Keyholder is a full-time, in-store position, that helps maintain the superior level of customer service and store maintenance Shoe Mill is known for. You will have the opportunity to lead one of our best-in-class stores and will also become an expert in footwear and foot health. You will be able to share your knowledge with customers and staff to provide the best level of service possible. The Keyholder position’s responsibilities include:

• Opening and closing duties
• Store merchandising
• Store maintenance
• Maintaining excellent customer service
• Assisting with staff training and supervision when necessary
• Inventory management
• Processing and reporting sales transactions

What You'll Do:

• Open and close the store location
• Ensure the store is clean, orderly, and presentable to Shoe Mill standards.
• Maintain a high level of personal sales, setting the pace on the sales floor.
• Inform the staff and customers of any current promotions.
• Create a Daily Action Plan with sales goals, stock, and maintenance assignments.
• Assist the manager with employee training and development, ensuring each team member is onboarded in a consistent manner and remains engaged and positive.
• Have an in-depth understanding of all of the Point-of-Sale operations, which are vital to the efficient running of the store.
• Ensure accurate processing of each day’s transactions and inventory.
• Respond to internal and external requests courteously and efficiently.

You’re A Good Fit If You Are:

• Ready to embrace and adhere to Shoe Mill’s core values on day one:

o Kind

o Positive

o Helpful

o Responsible

o Motivated

o Integrity

o Team

• An industrious individual who is eager to meet the needs of their team and customer.
• A professional at all times regarding personal and store appearance, as well as team and customer interactions.
• A good communicator with an emphasis on making outstanding first impressions.
• Able to ensure customer satisfaction regardless of the circumstances.
• Able to work well under pressure and handle multiple tasks at once.
• A team player first while assisting with leading and managing a team.
• Open to systems and procedures and able to utilize technology efficiently and effectively.
• Continually interested in learning more about the products and procedures that serve our customers best.
• Able to identify and solve problems professionally as they arise.

Experience

• Retail sales experience preferred

Hours and Compensation

• Full-time position (40+ hours per week)
• Hourly pay, compensated bi-weekly
• Uncapped sales commission earning potential

Benefits at Shoe Mill

• Health and Dental Insurance
• Vacation and Sick Paid Time Off
• 401(k) plan available
• 401(k) company matching up to 4%
• Generous employee discount on shoes and accessories
• Profit Sharing

Job Type: Full-time

Pay: $16.75 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Experience level:

• 1 year

Shift:

• 8 hour shift

Weekly day range:

• Every weekend
• Monday to Friday

Ability to commute/relocate:

• Tigard, OR 97224: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Fashion retail: 1 year (Required)
• Cash handling: 1 year (Required)

Work Location: In person