Now Hiring - Suffolk Construction - Sales & Business Operations Specialist in Boston, MA

Job Summary:

The Sales and Business Operations Specialist will play a crucial role in driving revenue growth, optimizing business operations, and ensuring seamless execution of sales strategies. This individual will work closely with the founding team, cross-functional departments, and external partners to establish and refine processes, manage sales operations, and contribute to the overall success of the company.

• Sales Operations:
  • Collaborate with the founding team to develop and implement effective sales strategies and tactics.
  • Analyze sales data, generate reports, and provide insights to drive decision-making and improve sales performance.
  • Establish and maintain the customer relationship management (CRM) system, ensuring accurate and up-to-date information.
  • Support the founding team in pipeline management, forecasting, and territory planning.
  • Identify process bottlenecks and suggest improvements to enhance sales efficiency and effectiveness.
• Business Process Optimization:
  • Identify and implement process improvements across various business functions to enhance operational efficiency.
  • Develop and document standard operating procedures (SOPs) for sales and business operations.
  • Collaborate with cross-functional teams, including finance, marketing, and product, to streamline workflows and improve interdepartmental coordination.
  • Conduct regular audits to ensure compliance with internal policies and procedures.
  • Proactively identify opportunities to automate manual processes and leverage technology to drive productivity gains.
• Sales Support:
  • Provide sales support by assisting with proposal preparation, sales collateral development, and presentation materials.
  • Coordinate with marketing to develop sales enablement resources and training materials.
  • Assist in the preparation and coordination of sales meetings, trade shows, and industry events.
  • Collaborate with the finance team to ensure accurate and timely order processing, invoicing, and revenue recognition.

• Bachelor's degree in business administration, marketing, or a related field.
• Proven experience in sales operations, business operations, or a similar role within the technology industry is preferred but not required.
• 5+ years
• Strong analytical skills and the ability to interpret complex data sets.
• Proficient in using CRM systems (e.g., Salesforce) and other sales and marketing tools.
• Excellent organizational and project management skills, with the ability to multitask and prioritize effectively.
• Strong attention to detail and a commitment to producing high-quality work.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.
• Proactive and self-motivated with a passion for driving operational excellence.
• Familiarity with emerging technologies and trends in the tech industry is a plus.

Join us at Ediphi and be the pioneer in our Sales and Business Operations team, shaping the growth and success of our company. As the first hire in this role, you will have a unique opportunity to establish and refine processes, collaborate closely with the founding team, and make a significant impact on our journey to revolutionize commercial construction.