Now Hiring - Gustave A. Larson Company - Retail Sales HVAC Account Manager - Inside Sales in Chicago, IL

Full description of the position

Primary Responsibilities

• Build and maintain strong relationships with existing customers, serving as their main point of contact for all sales-related activities including completing quotes. Understand their business needs, provide product and dealer program information, and resolve any issues or concerns promptly.
• Provide exceptional customer service by promptly addressing inquiries, resolving complaints, and ensuring customer satisfaction. Collaborate with internal departments, operations, to ensure customer needs are met effectively.
• Maintain accurate records of sales activities, customer interactions, and sales performance using CRM (Customer Relationship Management) software.
• Collaborate with cross functional-teams, including operations, to ensure effective coverage and communication with internal and external customers.

Skills/Qualifications

• Enthusiastic, energetic, creative, customer-focused professional. Thrives in a fast-paced environment and provides accuracy and timeliness.
• Solutions oriented. Serves as a consultant and is driven to exceed sales goals and objective in all product areas.
• Self-motivated, proactive, and able to work independently.
• Strong communication and interpersonal skills to establish rapport with customers and internal stakeholders.

· Proficiency in using CRM software and other sales-related tools.

· Microsoft Office skills required. (i.e. MS PowerPoint, Excel).

Education/Experience

· Bachelor's degree in business administration or a related field. An equivalent combination of education and experience may be considered.

· Sales experience preferred

· Previous HVAC experience preferred

EEO Statement

Larson is an Equal Opportunity Employer and Prohibits discrimination and harassment of any kind: Larson is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Larson are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Larson will not tolerate discrimination or harassment based on any of these characteristics. Larson encourages applicants of all ages. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No nights

Supplemental pay types:

• Bonus pay
• Commission pay

Work Location: In person