Now Hiring - Healthcare-Edu - Professional Services Student Support Specialist/Sales in Brockton, MA

Full description of the position

Student Support Specialist - Base Pay & Commission from Sales - W2 - FT/PT

This is a Monday-Friday, in-person position 9:00-5:30p.m. Roles and responsibilities for the position are listed below:

Our Student Support Specialist will be the 1st contact prospective students make with Healthcare-Edu via telephone or in-person walk-ins. Our prospective specialist will need to

• Gain complete understanding of all of our courses: how they operate, costs, exam schedules and logistics required for student completion.
• Able to articulate our courses and services to prospective and current students
• Call current students weekly to encourage progression with the course
• Aide students with technical issues
• Assist students with onboarding after enrollment
• Assist students with enrollment
• Understand and verbalize our vaccination requirements
• Develop a supportive and professional relationship while speaking with all students
• Maintain complete records of student issues that may arise
• Professional communication verbally and written via email and over the phone
• Preparing documents for students (For example, student ID’s, Certificates, etc.)
• Process student payments

This showcases the personality of the candidate who would fit into our company’s culture.

• The ability to prioritize work assigned to them
• Excellent organizational skills
• Must be tech-savvy
• Positive attitude with the team and the Healthcare-Edu community
• Takes initiative within the workplace
• Identifies problems and brainstorms solutions independently
• Comfortable interacting with diverse populations
• Operate with integrity

Sales

• We offer commission on sales. Day 1 - 90 (5% Commission); Day 90 (10% Commission)

Administrative Tasks

• Order supplies
• Maintain petty cash
• Manage relationships with 3rd party organizations that are critical to Healthcare-Edu's network and reach. For example; Answer emails, Answer messages left on google and/or all social media platforms, collect documents from organizations we vend our services too)
• Open and close the facility
• General Administrative support as needed

Job Types: Full-time, Commission

Pay: $20.00 - $22.00 per hour

Benefits:

• Employee discount
• Health insurance
• Tuition reimbursement

Compensation package:

• Commission pay

Schedule:

• Day shift

Ability to commute/relocate:

• Brockton, MA 02302: Reliably commute or planning to relocate before starting work (Required)

Education:

• Associate (Required)

Experience:

• Customer service: 3 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person