Now Hiring - Plastic Surgery Sales Consultant/ Medical Assistant in Johns Creek, GA

Advanced Plastic Surgery Solutions is a fast pace, prestigious plastic surgery practice specializing in the latest techniques for cosmetic and reconstructive surgery. Our team of dedicated compassionates, and highly trained staff provides an exceptional level of service.

The candidate must:

• Be able to work independently to exceed sales quotas.
• Be outgoing, self motivated and have a positive attitude.
• Posses a professional demeanor, polished in appearance, with excellent customer service and communication skills.
• The ability to build a bond with patients and maintain the relationship from inquiry to post op.
• Excellent follow-up performance and ability to articulate technical and medical information to prospective patients.
• Excellent computer, writing, comprehension, and verbal communication skills
• Highly accurate and detail oriented with strong organization skills
• Possess the ability to prioritize and multi-task in a fast paced, high volume work environment.
• An energetic, reliable, and flexible individual with outstanding interpersonal skills
• Be credible and high integrity, and have an excellent work ethic.

ONLY APPLICANTS WITH SALES EXPERIENCE WILL BE CONSIDERED.

The candidate will be responsible for the following:

• Educating patients on proposed treatments as directed by the surgeon.
• Managing all interactions with the patient both pre op and post operatively.
• Work closely with the doctors and other providers involved in all aspects of the patient’s experience.
• Manage all patient payments and financing.
• Provide scheduling for the patient.
• Represent the organization with a positive and professional image in all levels of operation, internal and public.
• Act as a liaison between patient and surgeon.
• Responsible for selling products and services to our patients when they are visiting our practice and/or during their consultations (in-person or phone)
• Following up with previous patients to renew their interest.
• Counsels new and prospective cosmetic patients on booking procedures in person and via phone, e-mail and mail follow up communication
• Books cosmetic surgeries and works with surgical coordination team to ensure smooth scheduling
• Oversees booking of treatments, procedures, pre op appointments, post op appointments, follow ups and surgeries
• Works with scheduling team to ensure doctor's schedule is optimized for efficiency
• Gaining knowledge on health requirements for surgery.

Accomplishes conversion and expansion objectives by:

• Tracking, reviewing, and analyzing metrics including number of consultations conducted, number of consults closed, and revenue per closed consultation.
• Continually working on skills such as patient needs assessment, building rapport, treatment presentation, and overcoming objections.
• Being fully educated on all products, treatments, procedures, programs, and promotions offered and by being accomplished on clearly and effectively educating patients on them.
• Clearly and thoroughly educating patients on pre-treatment preparation and post-treatment care.
• Being fully informed of all financing options available.
• Following all standard protocol for unclosed consultations.
• Conducting confirmation calls, follow-up calls, and post-treatment consultations.
• Conducting quarterly Retention Analysis on products and treatments.
• Tracking monthly consult to conversion ratios for quantitative analysis.
• Achieves business growth objectives by developing business partnerships and relationships via community outreach, presentations at local businesses, distribution of materials, and development of referral programs

Requirements:

YOU MUST PASS A BACKGROUND AND DRUG SCREEN

Minimum 1 year experience in sales, ideally as a Plastic Surgery/Aesthetic Patient Sales Consultant with a proven track record in meeting or exceeding goals.

Our Company is an equal employment opportunity employer. The Company’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. It is also the Company’s policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions.

Job Type: Full-time

This job will require you to pass a background check:

• Yes

Job Type: Full-time

Work setting:

• In-person

Work Location: In person