Now Hiring - Retail Sales General Manager in Ellicott City, MD

Jim Coleman Nissan of Ellicott City is looking to add a General Manager to its team.

Jim Coleman Automotive is a 3rd generation family-owned dealership. The Coleman family has been selling and servicing cars in the Washington-Metropolitan, Bethesda, and Baltimore areas since the 1950s. We are a local leader in automotive retail, looking to add qualified professionals to our team. Jim Coleman Automotive is a company that offers a fantastic team environment, great benefits, and ongoing training and support for its employees. Our dealership is rather progressive and has a highly energetic feel. We like to have a great time while providing even greater customer service. We also have one of the best pay plans in the area!

As a General Manager of our dealership, you must be committed to inspiring the team, cultivating an environment that empowers growth, providing exceptional customer service to our clients, leading and growing the business with integrity! The role requires a leader with experience that understands the end-to-end process of store operations from automotive systems, variable operations, digital retailing, F&I, fixed operations, has parts knowledge and understands P/L.

Preview of Responsibilities:

• Forecast, plan, execute and achieve overall store sales goals and service objectives monthly and annually
• Ensure execution of all inventory and operational standards
• Prepare and administer an annual operating budget for the dealership
• Work with the service director and parts manager to ensure a timely turnaround of all customer work, internal jobs, parts needs, forecasting monthly goals and achieving gross profit goals for both departments
• Handle and resolve customer complaints in all dealership departments
• Motivate, train, develop and reward employees
• Coach sales consultants and sales managers on best practices for closing sales deals, providing top CSI and overall sales performance
• Assist with closing deals
• Provide and maintain a safe workplace and environment for employees and customers
• Participate in the development and execution of compensation plans
• Oversee and be actively involved in all activities occurring in the showroom
• Manage the CRM and set the standard of utilization
• Plan and lead sales meetings, and attend companywide meetings as required
• Partner with the marketing team to strategize on monthly advertising plans to achieve sales goals
• Be involved and utilize the digital retailing tools
• Manage and work with third party vendors and OEM regional managment teams
• Partner with recruiting team to strategize and find exceptional talent
• Communicate all business goals and needs to the appropriate team members
• Be customer focused, team oriented and passionate about leading teams
• Other duties assigned by management

Your Skills & Qualifications:

• Track record of managing teams, motivating, and developing into leadership
• Ability to motivate all departments in the dealership
• Ability to recruit, select, train, hire and develop quality team members
• Ability to forecast monthly sales goals and manage P/L
• Ability to lead change management
• Experience with Reynolds, eLeads, xTime, vAuto, etc. Preferred, but not required
• Strong technical aptitude is preferred
• Proven track record of growing variable operations net profit and unit sales volume
• Complete understanding of how to desk subprime car deals and prime
• Must be able to read and understand manufacture statements, F&I statements, and financial statements
• Must have 7yrs of prior automotive career experience as a sales consultant, F&I manager, used car manager and GSM required
• Previous automotive General Manager experience 2 years preferred but not required. Willing to consider a strong GSM looking out make the transition to a General Manager role.
• Experience with import brands preferred but not required
• Must be able to manage in a fast-paced work environment
• Must have a valid driver license
• Must be able to pass pre-employment screen (background & drug test)

Benefits:

• Medical, vision, and dental
• 401K
• Short term, long term disability, and life insurance
• Paid holiday time off
• Paid time off
• Employee discount
• Compensation in the $200,000 to $350,000 range based on performance.

Additional Information:

• Local candidates only, no relocators.
• Reports directly to Owner. Must have a stable track record and be looking for a long-term opportunity.

Applicants have rights under Federal Employment Laws:

• Family & Medical Leave Act (FMLA): [please apply online] Equal Employment Opportunity (EEO): [please apply online] Employee Polygraph Protection Act (EPPA): eppac.pdf (dol.gov)