Now Hiring - Dole Food Company - Agriculture Sales Support Specialist in Charlotte, NC

Provide support to the Assistant/District Sales Manager by performing administrative duties including credits, collections, claims, and reporting. Provide customer support for assigned customers within the region.

• Maintain daily contact with customers/carriers to respond to their issues and problems to keep positive customer relationships.
• Order and monitor point of sale material, assuring that the requested materials are delivered, to meet customer requirements.
• Reconciling of inventory on a weekly basis from Third Party Ripeners (non-Dole).
• Reconciling and supporting the Vendor Managed Ripening Program (Dole manage Ripening center).
• Responsible for calling accounts for pre-orders, asking each customer how many products they need, to comply with their requirements.
• Manage customers’ web-based order entry systems (i.e. iTrade, Foodlink, OneWorld, EDI, etc.)
• Assist the DSM by entering Requests for Credit (RFC)/Requests for Debit (RFD) for assigned accounts and collecting overdue accounts. Create sales orders for customers, assign carriers, and manage daily changes.
• Receive and review invoices, validating that the information is accurate, in order to ensure that the charges, price, etc. are correct.
• Receive PO’s, booking orders, EDI functions, sending sales reports, and approving orders for invoicing.
• Receive calls from internal and external customers and assist and direct calls as determined necessary to contribute to high service level for customers.
• Cover all sales duties for Assistant/District Manager while traveling to see customers. This includes day-to-day contract sales and market sales as well as all communications with customers, ports, and Regional Product Managers.

• Creating ideas
• Focusing
• Adapting to change
• Performing
• Composure
• Meeting deadlines
• Taking action
• Analyzing information
• Teamwork
• Availability to work overtime, weekends, rotating shifts preferred/required.
• Proficiency in Word, Excel, and PowerPoint.
• Bilingual (Spanish & English preferred).

• 1-2 years of positions with experience in product or perishable product sales.

EEO STATEMENT: All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.