Now Hiring - ICM, Inc. - Inside sales / shop / customer service in Alabaster, AL

Full description of the position

ICM, Inc. is looking for a Customer Service Representative to join our team. The Customer Service Representative work as an Inside sales rep, in a construction rental office. We are looking for energetic, self-motivated individual to assist with day to day operation. Experience a plus, but are willing to train the right individual
Jobs will include :

Take care of walk-in customers

Build sustainable relationships and trust with customer accounts through open and interactive communication

Keep records of customer interactions, process customer accounts and file documents

Batch up billing and send to home office

General administrative duties

Clean office Daily

Load and unload customers

Assist Salesman with quotes and ordering

Handle shipping and receiving

clean and Maintain equipment.

Skills
Proven customer support experience or experience as a inside sales representative

• Strong phone contact handling skills and active listening
• Customer orientation and ability to adapt respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

Job Type: Full-time

Pay: $17.94 - $21.60 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• No experience needed

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Work Location: In person