Now Hiring - Director of Sales & Marketing in Farmington Hills, MI

LCS is seeking an experienced Director of Sales & Marketing in the hospitality industry to oversee the sales and marketing strategy of a new construction senior living community, Rose Senior Living – Farmington Hills. Opening in summer of 2024, Farmington Hills provides a full continuum of care that has been designed with purpose driven features and amenities.

Experience is Everything;

At LCS, experience is everything. We provide you the opportunity to use your talents in a progressive, growing organization that makes a positive difference in the lives of the seniors we serve. If you are seeking an organization that gives back, you’ll love working here. Our principles and hospitality promises define our company culture. LCS employees can be found participating in volunteer activities, getting involved in our committees or collaborating with team members in our innovative work space. You’ll find several opportunities to grow as a professional, serve the community, and enhance the lives of the seniors.

From resident satisfaction to providing unmatched service to our communities and partners, we understand what goes into managing, marketing, and developing a successful senior living community. With more than 50 years of experience, we know exactly what to expect. The future of senior living starts today.

The Role:

• Responsible for meeting personal and team performance goals by managing sales activity to ensure sales and closing goals are met
• Plans, develops and executes all aspects of community independent living occupancy development, including annual marketing planning, in collaboration with Senior Housing Marketing and Sales team members
• Fully executes the sales, marketing, referral and advertising objectives and strategies as outlined in the annual marketing plan
• Develops and manages the Promotion and Sales budget
• Maintains effective communication with the Executive Director and other leadership team members
• Ensures that all prospect inquiries are managed and that timely follow through is maintained in accordance with designated time frames
• Supervises the performance of Residency Counselors, Marketing Assistant and other team members and actively engages in coaching activities to enhance team performance
• Staffs the office to meet business needs which may include evenings, weekends and holidays
• Prepares and maintains accurate and timely reports as required
• Participates as an active member of the community leadership team
• Assumes responsibilities for personal work areas and maintaining areas in a presentable manner
• Implements Life Care Services Extraordinary Impressions best practices in the marketing office and influences hospitality focused environment throughout the community

Marketing & Sales Leadership:

• Responsibility for overall sales/occupancy results
• Understand and have the ability to influence sales culture
• Hold sales teams accountable to utilization of sales systems and standards
Lead and contribute sales, marketing and business development strategy

Qualifications:

• Must demonstrate excellent verbal and written communication skills and have the ability to communicate and present in person, in writing, and on the telephone. Must be an effective presenter with both large and small groups.
• A Bachelor’s degree preferred
• Two years sales experience or public relations experience necessary
• Supervisory experience and/or capability
• Must be able to generate a warm, friendly and caring manner on first impression
• Maintains working knowledge of regulations that impact the industry
Experience developing/maintaining a department budget

Why LCS?

Industry leader. The Nation’s third-largest senior living operator, ranked number one in customer satisfaction among senior living communities.

Inclusive and collaborative culture. We’re dedicated to diversity, equity, and inclusion and have an engaged Diversity and Inclusion Council focused on creating awareness and educating employees on inclusivity. In addition, LCS creates a collaborative culture that provides an exceptional experience for every employee.

Top Workplace USA: LCS has earned the 2021 Top Workplaces USA award and is recognized for our strong company culture and engaged workforce. In addition, LCS earned ten culture excellence awards in areas such as DE&I practices, top managers, professional development and clued-in leaders, to name a few.

Top Workplace Iowa: LCS employees truly believe we are an employer choice. This recognition, for 3 years running, is in large part due to the culture of excellence that our employees help deliver every single day.

Competitive pay, great benefits and vacation time. We are an equal opportunity employer with benefits including medical, dental, life insurance, disability, 401(k) with company match and paid parental leave.

Charity and community involvement. We are recognized as a national team for the Alzheimer’s Association and consistently a top contributor to United Way. We also support our employee’s individual community contributions and provide opportunities to get involved at our corporate locations and in our communities.

Outstanding advancement opportunities. LCS is growing and we think you should too. Our company growth allows for internal growth opportunities across all of our business lines.

Ongoing career development. Onsite education opportunities, education assistance, and continuing education credits allow LCS employees to keep their knowledge of current industry changes relevant.

LCS creates living experiences that enhance the lives of seniors. You’ll see this commitment in our people. They’re talented, dedicated professionals who truly care about residents, with each conducting his or her work with integrity, honesty and transparency according to the principles of LCS. We strive to help every community succeed—strengthening available resources, establishing proven practices that lead to long-term growth and creating lasting value for those living in, working for and affiliated with the community. Check us out on our website: [please apply online]

Travel Frequency: Occasional

Estimated Salary Range : $78,000 - $95,000