Now Hiring - Full Time Sales Associate Summer Job in Saint Paul, MN

Customer Service Device Repair Technician Duties:

 Engage with Customers in logging device repair input

 Perform initial assessment to determine repair feasibility & estimate.

 Repair cell phones, tablets, light fixtures and other devices as needed

 Receive, pack and ship these devices

 Install batteries, perform tests and tech work

 Able to rebuild cordless drill batteries and other battery packs as needed

 Maintain proper inventory

 Participate in formal training of store associates to include tearing down devices, taking photos,

assisting with video training production.

 Provide live camera-based remote support (i.e., Skype) for in-store device repairs

 Follow all safety rules and regulations; wear proper Personal Protective Equipment (PPE)

Customer Service / Sales

 While working: Live a "Customer First" mentality

 Perform Customer Service / Sales duties.

 Greet customers promptly, determine needs and answer questions.

 Suggest needed sales add-on items, participate in retail & commercial sales activities to achieve

goals.

 Ask questions to identify potential commercial customers.

 Operate computer/cash register to initiate and complete sales transactions.

 Answer phones, assist callers, and ensure messages are relayed in a timely, accurate manner.

 Develop and maintain current knowledge of product and service offerings

 Engage as a "can-do" team member. Proactively follow through on commitments and/or tasks

needing to be performed.

Merchandising / Inventory

 Assist in all store operations responsibilities as assigned by Store Manager.

 Rotate and stock inventory.

 Load, unload, and deliver product to customers or via third party delivery companies

 Organize daily recovery of displays to achieve full store appearance.

 Maintain retail shelf label pricing.

 Build displays; setting up & taking down shelves and fixtures.

 Prepare store for daily opening and closing including counting and reconciling register drawers

 Maintain physical facility safety and appearance including sweeping, mopping, and vacuuming

floors.

 Follow all safety rules and regulations; wear proper Personal Protective Equipment (PPE)

Customer Service Device Repair Technician Qualifications:

 Minimum H.S. diploma/equivalent

 Demonstrated technical aptitude. Able to quickly pick up on new processes and technologies

without a lot of guidance

 Demonstrated attention to detail and ability to effectively manage and track multiple

commitments; effectively prioritize, follow up, and meet deadlines.

 Excellent communication and customer service skills, both oral and written. Strong customer

service focus. Ability to inform, teach, and train

 This position requires the employee to regularly use hands to handle or touch electronic products

The position also requires the employee to regularly use a computer and other office equipment

Job Types: Full-time, Part-time

Pay: $13.00 - $15.00 per hour

Benefits:

• Employee discount
• Health insurance

Shift:

• 10 hour shift
• 8 hour shift
• Night shift

Weekly day range:

• Weekend availability

Ability to commute/relocate:

• Saint Paul, MN 55125: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person