Now Hiring - Bank of Labor - TREASURY SALES SUPPORT ANALYST OFFICER in Kansas City, KS

Full description of the position

WE ARE BANK OF LABOR

How have we managed to thrive for nearly 100 years as your reliable, locally-owned bank? Its because we have not lost sight of the importance of friendly, personal service. At the same time, were nimble, tech-smart and ready to find creative solutions many mega banks are just not set up to handle.
Were that close-knit team of bankers who stand together for our community, our neighbors and our future. We offer innovative solutions for a changing world, combining exceptional service with conveniencethe best of past and present. Weve got your back, so to speak, which is exactly what makes us feel less like just-another-bank and more like your trusted financial partner a bank you choose to keep for generations.

JOB SUMMARY:
Under general supervision of the Treasury Operations Manager and in accordance with established policies and procedures, the successful candidate will perform a variety of duties relative to Treasury Management. The individuals performance influences the professional image of the Bank within the community it serves.

KNOWLEDGE, SKILLS & ABILITIES REQUIRED:

• Education or related experience beyond the high school diploma/equivalent would be required.
• 5 years banking experience with 3+ years Treasury Services experience.
• Excellent presentation skills to develop and present proposals to current and prospective customers.
• Excellent knowledge of Treasury products including but not limited to; ACH, Remote Deposit Capture, ICS, Smart Pay, Credit Cards, Electronic Banking, Lockbox, Merchant Services.
• A thorough knowledge of preparing and presenting client reviews and documentation for new accounts and services.
• Ability to prepare, create or interpret detailed written materials, reports and/or perform detailed mathematical functions.
• Demonstrated strong analytical abilities and exceptional customer service skills to communicate complex and sometimes difficult information in a positive and professional manner with internal and external customers.
• A thorough knowledge of the procedures and policies related to Treasury Services.
• Ability to interpret data, strong problem solving, organizational and time management skills.
• A general understanding of compliance, regulatory guidance, and legal requirements of Treasury products and services.
• Demonstrated ability to work independently and provide guidance to other bank associates.

PRIMARY RESPONSIBILITIES / EXPECTATIONS

• Job Performance Behaviors: Contributing to organization success, job effectiveness, relationships, and customer satisfaction.
• Document Preparation: Responsible for creating new documents for accounts and services for customers and making sure that all required documents are submitted and complete.
• Onboarding/ Implementation: Responsible for onboarding new accounts and services; preparing/ collecting appropriate documentation and agreements, preparing system set up, timelines, and providing instruction to customers.
• Reviews: Responsible for creating and presenting periodic account/service reviews to existing customers.
• Proposals: Responsible for analyzing data, preparing, and presenting proposals to existing and potential customers
• Technical Expertise: Responsible for technical expertise, troubleshooting, research and general customer service regarding Treasury products and services.
• Merchant Services: Responsible for proposals, onboarding and implementation. Assists with ongoing support and review.
• Travel: Responsible for onsite installations and in person presentations. Some travel may be required.

SECONDARY RESPONSIBILITIES:

• Assist with day-to-day workflow pertaining to Treasury Operations & Treasury Sales.
• Take incoming calls regarding client service questions.
• Other duties as assigned or deemed necessary by management to ensure a continuous workflow of daily operations.

We thank all applicants in advance for their interest in this position, however, only those selected for an interview will be contacted.