Now Hiring - Retail Sales Full-Time Sales Lead in Louisville, KY
Retail Sales Full-Time Sales Lead in Louisville, KY
About EXPR
EXPR is a multi-brand fashion retailer whose portfolio includes Express, Bonobos and UpWest. The Company operates an omnichannel platform as well as physical and online stores. Grounded in a belief that style, quality and value should all be found in one place, Express is a brand with a purpose - We Create Confidence. We Inspire Self-Expression. - powered by a styling community. Bonobos is a menswear brand known for exceptional fit and an innovative retail model. UpWest is an apparel, accessories and home goods brand with a purpose to Provide Comfort for People & Planet.
The Company has over 530 Express retail and Express Factory Outlet stores in the United States and Puerto Rico, the Express.com online store and the Express mobile app; over 60 Bonobos Guideshop locations and the Bonobos.com online store; and 13 UpWest retail stores and the UpWest.com online store. EXPR is traded on the NYSE under the symbol EXPR. For more information about our Company, please visit [please apply online] and for more information about our brands, please visit [please apply online] [please apply online] or [please apply online] Responsibilities:
The Sales Leader drives operations on the sales floor and in the stockroom, while assisting in training associates and delivering a great in-store shopping experiences for customers.
Talent – Assist in developing and motivating associates to maximize sales potential
- Provide in the moment coaching/training to store associates to ensure efficient and effective floor operations, customer service, coverage, stockroom management and execution of standards.
- Partner with Store Management to provide feedback on associate performance.
- Assist in training associates on store operations, product, policy, and procedures.
Execution – Execute action plans that optimize results
- Execute all aspects of daily store operations.
- Ensure appropriate associate coverage to create a great customer experience.
- Oversee and authorize the checkout experience.
- Assist with merchandise flow, such as shipment, replenishment, omni-channel operations, in the store.
- Monitor and analyzes the customer service provided by team members.
- Build an effective schedule with the right associate in the right place at the right time.
Experience – Promote and support an environment focused on delivering great in-store customer experiences.
- Effectively resolves customer service issues to a positive outcome.
- Lead and models our customer experience model.
- Display expert knowledge of product, company policies, promotions, loyalty programs.
- Provide leadership and assistance with product launches, window changes, visual presentation standards, signage placement, etc.
Other essential functions may occur as directed by your supervisor
Essential Qualifications
- Education: High School or Equivalent
- Years of Experience: 1
- At least 1 year of relevant experience
- Meets defined availability criteria, including nights, weekends and non-business hours
- Proficient in use of technology (iPad, registers)
- Meets physical requirements
- Previous retail experience preferred
- Ability to effectively communicate with customers, peers and supervisors
- Demonstrated sales accountability
- Demonstrated collaborative skills and ability to work well with a team.
- Ability to multitask and handle multiple customers and/or processes at once.
Notification to Agencies: Please note that EXPR does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, EXPR will not consider or approve payment to any third-parties for hires made.
Express
5001 to 10000 Employees
1980
Department, Clothing & Shoe Stores
Retail & Wholesale
http://www.express.com
$1 to $5 billion (USD)
38 Yes (amount not posted)
Express
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Express
38 Yes (amount not posted)