Now Hiring - Home Furniture - Retail Sales Sales Lead in Spanish Fort, AL

Full description of the position

Founded by Michael Carey, Stock & Trade Design Co. was created in 2012, within a 1,000 sq. ft. showroom in Birmingham, Alabama. Michael’s love for furniture and design was born from a passion for real estate and construction. Now 10 years later, Stock & Trade is growing strong with 5 retail stores, a growing social media presence and solid business to business relationships within our communities. We are now poised for our next stage, the development of an unparalleled retail design program.

The Sales Lead is responsible for supporting management in overseeing basic operational activities, such as opening and closing duties, merchandise flow processes and supervising the sales team on the sales floor.

REQUIRED

• Previous retail experience

• Holidays & weekends

• Must have open availability

• Strong computer skills

• Strong attention to detail

• Strong basic math skills

• Past experience in the interior design or home furnishings industry (Preferred)

SKILLS

• Positive & professional attitude

• People & relationship driven

• Strong leadership skills

• Strategic & mental agility

• Highly-organized and collaborative

• Results-oriented & closer mentality

• Excellent understanding of high-level customer service

• Excellent verbal & written communication skills

• Proficiency with Mac Operating System, IOS devices, Microsoft Office & Google Applications

• Ability to remain fluid & flexible in a fast-paced environment

• Easily manages competing priorities

DUTIES

• Motivates and inspires the sales team by setting the tone on the sales floor and maintaining their own personal sales

quota as set forth by the Gallery Leader.

• Supervise associates engaged in sales, inventory receipt, reconciling invoices and customer service.

• Warmly & authentically welcome guests into the showroom

• Exhibit a positive attitude with customers and team at all times

• Represent the Stock & Trade Design Co. brand through high-level communication, personal appearance &

professionalism

• Treat all coworkers in a professional and courteous manner

• Answer customers questions on sales floor

• Actively seek out customers in-store & approach as the situation dictates

• Provide complete individualized design solutions based on identified customer needs and budget to close the sale

• Ask open-ended questions to determine if customer needs design services

• Capture at least 2 Design Projects a month (Sell The Service)

• Stay knowledgeable and up-to-date on current home furnishing & design trends

• Create & process invoices, purchase orders and transfers via the POS system with accuracy per company policies &

procedures

• Ensure high level of customer satisfaction through excellent service & follow-up after the sale

• Regularly contact past customers who are waiting on product to provide up to date information on backorders & ETA’s

• Meet or exceed all monthly goals or quotas, as assigned by the store manager or corporate office

• Attend product knowledge training classes, as assigned

• Comply with inventory control procedures

SALES LEAD

Stock & Trade Design Co.

DUTIES(CONTINUED)

• Ensures cash counts & deposits are accurately recorded & reconciled daily at open & close

• Participates in cycle counts & physical inventories

• Assists in opening decorative accessories & pricing in downtime

• Ability to stand & maneuver on concrete sales floor for long durations (rest periods provided)

• Participates in opening & closing of the galleries: sweep, windex, vacuum, straighten sales floor, dust

• Participate & support any policy changes, procedure changes, new systems or work rules the company implements

• Other duties as assigned

*The physical & mental demands described here are representative of those that must be met by an associate to

successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals

with disabilities to perform the essential functions.*

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Shift:

• Day shift

Weekly day range:

• Weekend availability

Work Location: In person