Now Hiring - Eldredge Lumber and Hardware - Retail Sales Hardware Sales Associate in York, ME

Full description of the position

Eldredge Lumber & Hardware is a progressive family run company serving Southern Maine and beyond since 1937. Candidates must have excellent customer service skills, an eye for detail, and love working for a growing company that cares about its employees and the community they work in. They offer hands on in-depth training and onboarding to everyone, and encourage those with any customer service experience to apply. Applications can be found online at [please apply online] Description: Hardware Sales Associate

Position Summary:

The Hardware Sales Associate position is responsible for the sales and operations and sales of our store and plays a key role in providing amazing customer service by engaging the customer and determining their needs and project requirements.

Essential Duties:

• Greet all customers that come into the store or that are within 10 feet from your position.
• Provide excellent customer service to all customers with passion and enthusiasm.
• Recommend appropriate solutions and add-on sale items for customers projects.
• Perform all tasks/projects in the store including such activities as cashiering, merchandising, inventory, pricing, store restocking, store cleanliness, sales, and operating equipment.
• Source product via approved vendors and process special orders for customers using best store practices.
• Maintain awareness of all promotions and advertisements.
• Solicit customers to open an Ace Rewards card.
• Accurately and efficiently ring up customers on cash registers.
• Issue receipts, refunds, credits or change that is due to our customers.
• Maintain an orderly appearance of all areas and ensure store supplies and merchandise are stocked.
• Work with the management team to achieve established sales and productivity goals.
• Assist in maintaining the good working condition of store equipment.
• Ensure that end-caps, dump bins and feature displays are properly merchandised, priced, and maintained. Notice incorrect retail practices, and correct them immediately.
• Answer phone calls.
• Practice professional workplace etiquette amongst fellow coworkers in person, on the phone, and walkie talkies.
• Provide phone operator and contractor counter backup coverage.
• Attend mandatory meetings and events coordinated by supervisors and management.
• Comply and uphold all company policies and safety procedures in the company handbook.
• Other responsibilities, tasks, and projects as assigned by the store management team.

Supervisory Responsibilities:

This job has no supervisory responsibilities.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Education/Experience:

No experience or formal education required. Experience in a retail environment is a plus.

Language Ability:

Must be able to read and interpret documents; speak effectively before groups of customers or employees of an organization.

Reasoning Ability:

Should be able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; also be able to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:

Must be proficient with using computers, their applications, and other technological equipment in the purview of a retail setting. This includes but is not limited to: Windows OS, Excel, Outlook, Word, Chrome, online shopping interfaces, point of sale systems, printers, and handheld scan guns.

Work Environment:

The noise level in the work environment is usually moderate. Flexible hours of availability (including weekends) are required due to the demands of the retail environment.

Physical Demands:

The minimum physical requirements for this position include:

• Lifting at least 10 to 20 lbs on a routine basis; lifting may exceed 50 lbs in certain instances;
• Bending, climbing and twisting are routine; the position requires the ability to retrieve, stock, and move product;
• Manual dexterity; working with cash registers and computers, assembly of some products; ability to quickly make appropriate change for customers
• The ability to see and read product labels, dispense product knowledge, and communicate with our customer base.
• Ability to stand and walk in a store consistently for up to 4 hours or more at a time.
• Ability to physically handle all merchandise purchased by customers to scan, bag and place back in the customers shopping cart.
• Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting and performing all functions as set for in the sales associate job description.
• Ability to restock all shelves with product and ability to clean and dust all shelves daily.
• Ability to move stock with carts, hand trucks, and pallet jacks daily.

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Shift:

• Day shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekend availability

Experience:

• customer service: 1 year (Required)
• Hardware retail sales: 4 years (Required)

Work Location: In person