Now Hiring - Printco - Account Manager/Customer Service in Omaha, NE

Full description of the position

Job Description

Account Management core functions include developing strong relationships with customers, facilitating workflow between internal teams such as sales, estimating and print production and processing all work orders in a timely and efficient manner. Account Managers also answer customer questions, compose print orders and manage the progress of a variety of print jobs through our system.

Responsibilities:

-Gather job information and enter estimate requests
-Process print and fulfillment orders
-Serve as the main point of contact for customer communication
-Ensure timely delivery of accurate product to clients

-Clearly communicate customer expectations to all internal teams
-Review and manage multiple projects in a fast-paced environment

Requirements:
-Demonstrate an ability to efficiently communicate with both written and oral skills

-Proficient organizational skills (e.g., ability to coordinate/prioritize multiple tasks, meet deadlines)
-Knowledge of general administrative/manufacturing operations
-General knowledge of technology and ability to work comfortably with computers and software programs such as Microsoft Office, Thunderbird, Acrobat and other proprietary software specific to job function

-Requires good knowledge of multiple functions of the print business in which there is frequent contact with multiple departments while completing daily work assignments
-HS Diploma or Equivalent

-Preferred - 2 Years Experience in Print Production preferred

Benefits:

This is a full-time salaried position. Salary for this position is based on experience. We offer full benefits, including medical, dental, 401K, paid holidays and vacation/PTO.

Job Type: Full-time

Pay: From $40,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Signing bonus

Work Location: In person