Now Hiring - UNFI - Retail Sales STRATEGIC CHANGE ENABLEMENT MANAGER- REMOTE in Providence, RI

• Freedom of food choice matters
• Discovering what’s next keeps us vital
• We’re not afraid to get our hands dirty
• We’re here to connect food, people, and the planet
• New routes can take us anywhere
• Scale drives our ability to positively impact lives
• There is no limit to fresh ideas
• Sustainability is our responsibility

• You possess a growth mindset and view change as an opportunity for learning and growth
• You thrive in a fast-paced, dynamic environment
• You enjoy rolling up your sleeves and getting your hands dirty to solve important challenges
• You wake up in the morning with a passion to inspire others to be great
• You understand the importance of collaboration and partnership to enable business outcomes
• You strive to connect your work to the “big picture”
• You not only consider downstream impacts of a change; but also look upstream to address root causes
• You possess a positive mindset and often spotlight opportunities that others may overlook

• Meet with VP of Strategic Change Enablement to prioritize SCEO portfolio and ensure resources are allocated appropriately
• Conduct a Strategic Change Diagnostic session with business/technology leaders to diagnose change impacts for a new platform launch
• Review work product for another SCEO team member and meet to discuss feedback and provide coaching
• Facilitate a future state journey mapping session to diagnose impacts on end users across a variety of scenarios
• Meet one-on-one with business function leaders to ensure they are equipped and empowered to sponsor an upcoming transformation program
• Present updates on SCEO project portfolio to transformation leaders and executive sponsors
• Participate in regular SCEO team meetings to share project updates as well as change enablement best practices, tips and tricks

• Develop strong knowledge base and network of strategic relationships across each UNFI business function supported
• Provide oversight of portfolio of high priority, high impact transformation programs to enable user adoption, minimize change resistance and achieve business outcomes
• Support workflow of SCEO program portfolio including project intake, scoping, resource allocation, execution and stakeholder management
• Design and execute a range of change management deliverables including (but not limited to):
  • Define & Manage Change Plan: Conduct change impact estimator, develop organizational case for change and create change adoption strategy
  • Assess the Stakeholder Landscape: Identify key internal and external stakeholder groups/individuals, conduct change impact assessment and design communications strategy
  • Align the Organization: Conduct as-is and future state organizational structure and develop mapping to achieve future state structure and skills/capability levels
  • Create Awareness & Understanding: Lead design, development, delivery, and management of communications strategies and plans and support project/program team engagement activities
  • Facilitate Learning Program: Develop learning strategy to maximize end user adoption and design/execute training program including tracking and reporting
  • Measure Progress & Sustain: Design and deploy business/end-user readiness interventions such as pulse surveys, focus groups and stakeholder discussions and facilitate post go-live lessons learned activities such as Retrospectives and KPI measurement and tracking
• Participate in the design and facilitation of strategic planning sessions, workshops, and stakeholder interviews
• Successfully coordinate with supporting “dotted line” resources to ensure clarity of roles & responsibilities and quality/timeliness of deliverables
• Provide oversight and guidance to SCEO team members including review and approval of deliverables, providing feedback on improvement, and supporting development goals

• BS degree in Business Management, Organizational Development, IT, HR or other related field. MBA a plus.

• 3-5 years of experience in a role delivering enterprise-wide or global change management programs

• Strong expertise in organizational change management frameworks; certification in Prosci or other industry leading OCM organizations preferred
• Expert proficiency utilizing MS Office applications, especially MS PPT and MS Excel
• Proficiency with survey platforms such as Qualtrics, Survey Monkey, Mentimeter, etc.
• Proficiency with e-learning design & development using platform such as Articulate Rise, Adobe Captivate, etc.
• Awareness of design thinking concepts including journey mapping, personas and CX/UX

• Flexible and adaptable to learning and applying new ways of working and innovation
• Strong written, verbal, and interpersonal communication skills
• Develop collaborative relationships with key business partners in a strategic and authentic way
• Confidently learn new technology and/or data and analytics platforms
• Maintain focus and exercise judgement amidst ambiguous conditions
• Display agility and flexibility under rapidly changing business environment
• Willingness and proficiency leading multiple concurrent projects, prioritizing, and communicating appropriately
• Influence key business partners, stakeholders, and leaders to support the success of initiatives (especially when lacking direct reporting authority)
• Design and deliver presentations to audiences at all levels, including senior leadership
• Oversight and collaboration with third party vendors
• Experience or familiarity with wholesale distribution or manufacturing environment a plus
• Estimated travel 10% or less

Additional Information

• Company Name: United Natural Foods Inc.
• Schedule: Full-time
• Work Indicator: Remote

Compensation

• Pay Range: $80000.00 - $149500.00 Annually ($38.46 - $71.88 Hourly)
• Other Compensation: Bonus Eligible