Now Hiring - FUJIFILM SonoSite - Manufacturing Sales Operations Specialist in Bothell, WA

Full description of the position

Primary responsibility of the Sales Operations Specialist is the day-to-day processing and scheduling of inbound sales and internal orders with emphasis on timely, accurate entry and booking.

Essential Job Functions:

• Schedule and coordinate fulfillment of orders from entry to shipment.
• Ensure accuracy of customer orders, shipping documents, taxes, etc.
• Investigate and resolve customer service issues related to orders, shipments and invoices.
• Complete other Oracle transactions including: Return Material Authorizations, credit and rebills, updating part numbers on existing orders, etc.
• Liaison with Sales Support, Field Sales and Marketing personnel as well as Credit, Planning and Shipping departments.
• Create and maintain customer information and support install database.
• Communicate acknowledgement of an order or any change to an order to the customer.
• Comply with established policies/procedures to conform to ISO requirements.
• Special projects as assigned.

Knowledge/Experience:

• Experience with Oracle order entry processes;
• Associates degree in Business related field, or equivalent education/experience;
• Experience with scheduling orders and shipments in a manufacturing environment;
• Experience in a medical device company;
• Experience in a small, goal driven, and dynamic organization

Skills/Abilities:

• 3+ years Order Processing and Fulfillment experience with a strong customer focused mindset
• Strong business acumen, including problem solving, critical thinking, and willingness to tactfully challenge status quo.
• Excellent verbal and written communication skills;
• Strong interpersonal skills; ability to excel in a team oriented environment;
• Must be able to adapt well to a frequently changing, fast-paced environment;
• Must be articulate and have strong customer service skills; professional on the phone and in office interactions;
• Computer literate in Microsoft Office (Outlook, Word, Excel). Sales Force skills helpful.
• Knowledge of import/export documentation requirements and international business practices preferred.
• Ability to lift a minimum of 25lbs with or without accommodations

Salary and Benefits:

• $20.77/hr. - $29.00/hr. depending on experience
• Insurance:
• Medical, Dental & Vision
• Life & Company paid Disability

• Retirement Plan (401k):
• 4% automatic Company contribution
• Fujifilm matches 50 cents for every dollar you contribute, up to 6% of your salary

• Paid Time Off:
• You can accrue up to three (3) weeks of PTO in your first year of employment
• PTO increases based on years of service

• Employee Choice Holidays:
• Four (4) additional paid days off, based on date of hire in the calendar year

• Paid Holidays:
• Seven (7) paid holidays per year

Job Type: Full-time

Pay: $28.00 - $35.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person