Now Hiring - Salon Service Group - Retail Sales Store Associate / Great Hours!! in Madison, WI

Position Title: Store Associate

Department: Stores, West Madison

Reports to: Store Manager

Status: Full-time

Looking for an exciting new career in the beauty industry? It's your lucky day! Salon Service Group is currently accepting applications for an Store Associate for our West Madison store!

Do you enjoy the pace and fun of retail, but the long hours seem like a bummer? Our stores close in the evening and for most of the weekend! We do all we can to help our teams have real work/life balance.

Benefits for full-time employees include:

• Health, Dental, Vision, Life, and AD&D Insurance available
• Health Savings Account or Flexible Spending Account
• Employee Assistance Program
• 401 (k) Retirement Plan - SSG matches 50% of the employee’s contributions up to 2% of their yearly income
• Paid vacation and sick leave
• Holiday pay
• Sam’s Club membership for you and a friend or family member
• Discounts on exclusive hair products
• Employee referral program - $1,000 potential earnings per referral
• Monday-Friday schedule during regular business hours with some Saturday work, as needed
• Enthusiastic and fun customer base
• Growth opportunities and meaningful contribution to the success of the company

Your Role:

• Ensure exemplary service in a friendly environment where customers are top priority and strong partnerships are fostered
• Perform day to day operations of a retail store including inventory management, cash management, and general retail store upkeep
• Communicate consistently with area DSCs to meet and exceed sales goals
• Contribute to sales growth by participating regularly in product knowledge classes and other training opportunities
• Maintain a high standard of store appearance including merchandising, product placement, marketing, and cleanliness
• Accurately and efficiently complete all sales transactions, balance cash drawer daily
• Properly process returns and discounts, aligning with the company's stated policy and procedures
• Stay current with market trends, make product recommendations, and drive sales

Who you are:

• You possess a cheerful working attitude
• You have prior retail sales experience
• You have a passion for the beauty industry
• You work well independently and with others
• You thrive pivoting quickly to meet customer needs
• You enjoy problem solving
• You are familiar with POS (point of sale) systems and can learn new technologies.
• You can stand and walk for 8 hours per day and lift up to 30 pounds
• You can work a flexible schedule including Saturdays if needed
• You have reliable transportation

Because it is our highest priority to provide our customers with the tools and support they need for their success, we love to hire professionals who are outgoing and enjoy working in a diverse and uplifting environment.

As a Store Associate, we want you to take pride in your work and the service you provide to your customers. Additionally, we are seeking applicants who are confident in their abilities and who exhibit an exceptional customer service attitude.

About us:

Salon Service Group, founded over 32 years ago, is the nation's largest privately-owned professional beauty distributor. SSG proudly partners with the Professional Beauty Industry exclusively, through salons, spas and stylists. We have conveniently located, professionally exclusive wholesale stores representing our independently owned, high-end professional portfolio of haircare brands across SSG territories. We are committed to excellent service, quality products and most importantly, we build strong lifelong partnerships with our customers. Our highest priority is to provide our customers with the tools and support that they need for success.

This job ad is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Please apply by responding to this ad with your resume and salary expectations. All your information will be kept confidential according to EEO guidelines.

SSG is an EQUAL EMPLOYMENT OPPORTUNITY employer. Candidates are considered for employment with SSG without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, veteran status or other classification protected by applicable federal, state or local law.

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