Now Hiring - Retail Sales Counter Sales Representative in Providence, RI

Counter Sales Representative, HVAC
S.G. Torrice Company

S.G. Torrice is currently seeking a Counter Sales Representative to join our team. This position is primarily responsible for fulfilling customer orders in a timely and accurate fashion.

Counter Sales Representative Qualifications

• Must have minimum of 3 years’ experience in HVAC or plumbing trades
• Ability to read and comprehend basic instructions and write basic correspondence and effectively present information to customers and company staff; must be fluent in English
• Basic mathematical skills; ability to add, subtract, multiply and divide in all units of measure including whole numbers, common fractions and decimals
• Basic reasoning ability; ability to apply common sense understanding to carry out written and oral instructions
• Strong technical aptitude; ability to learn/develop competency in the company’s customer system, Eclipse, and American Standard parts lookup software
• Must be authorized to work in the United States and maintain a valid US driver’s license
• Must be able to travel between corporate offices and remote branches and job sites as required
• Must obtain forklift certification
• Must be able to work a maximum of 40 hours weekly and overtime as required

Why You Should Apply

• Competitive base pay including year-end bonuses and merit increases!
• Generous medical, dental and vision insurance, STD and LTD benefits, and employer paid life insurance
• 401(k) retirement plan with company match
• Generous paid time off and holidays

Counter Sales Representative Job Responsibilities

• Takes customer orders, either over the phone or at the counter from walk in customers
• Writes up and picks orders for customer pick up
• Provides basic sales support to customers
• Picks orders for delivery or transfer to other branches
• Assists warehouse staff in putting away incoming vendor shipments, branch transfers, and customer returns
• Performs parts lookup using manufacturer’s software
• Ships and tracks orders
• Assists at semi-annual physical inventories
• Cycle counts inventory
• Generates branch transfers – orders stock from other branches
• Makes local deliveries as necessary
• Performs basic cleaning/maintenance/fabrication tasks including stocking counter shelves, cleaning warehouse, shoveling snow, repairing damaged equipment, fabrication of filters and ducts as needed
• Other duties as assigned

About S. G. Torrice

S. G. Torrice is a full-service distributor of heating and cooling equipment, parts, and accessories serving residential and commercial HVAC contractors since 1958. With 14 branches in operation across New England, the company offers exceptional products and extraordinary support. In addition to our branches, S. G. Torrice operates a 25,000-square foot state-of-the-art sheet metal shop at our Wilmington location which features the latest in technology, enabling us to meet all our customers’ customized sheet metal needs.

S. G. Torrice recognizes that outstanding people are the key to our success and is dedicated to providing a rewarding and respectful workplace. It is the mission of S. G. Torrice to become our customers’ supplier of choice, our vendors’ distributor of choice, and our employees’ employer of choice. To deliver on this mission, the company has identified five principles of performance – “Respect,” “Whatever It Takes Attitude,” “Attention to Detail,” “Continuous State of Self-Improvement,” and a “Sense of Urgency” that we consider essential attributes to a successful organization.

S.G. Torrice Company is an equal opportunity employer, dedicated to building an inclusive and diverse workforce.

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work Location: In person