Now Hiring - MasterCorp - Consumer Services Account Manager in Phoenix, AZ

Full description of the position

Overview

The Account Manager ensures services provided by MasterCorp Commercial Services (MCS) meets or exceeds the expectations of our customers.

Qualifications

EXPERIENCE AND EDUCATION

• Required/preferred experience education Associate’s Degree or an equivalent combination of education and work experience.
• Two years of progressive management responsibility directly related to the position.

OTHER QUALIFICATIONS

• Proven ability to communicate clearly and professionally with guests, site staff, and MasterCorp employees by written and verbal means.
• Excellent organizational skills with proven ability to manage multiple tasks and prioritize and delegate as needed
• Proficient in Microsoft Office Suite (Word, Excel, etc.)
• Excellent verbal and written communication skills – Bilingual is a plus.
• Ability to work irregular hours including weekends and after hours.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly perform customer site visits/inspections to maintain an excellent relationship with customers.
• Submit daily reports based on customer visits/inspections or customer communications regarding MCS services.
• Respond to customer emails promptly and accurately.
• Perform tenant visits and inspections – submitting reports of the visits to Area Managers of results.
• Followup on visits and inspections to ensure any issues indicated are corrected promptly.
• Assist with overseeing and managing payroll.
• Assist Branch Manager in Maintaining/managing budgets for each building.
• Assist in providing necessary supplies and tools for each jobsite.
• Manage monthly supplies orders to ensure compliance with budgets.
• Assist in generating tag jobs.
• Maintain continuous communication with Area Managers to ensure services are performed as contracted.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Paid training
• Tuition reimbursement
• Vision insurance

Experience level:

• 5 years

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay
• Performance bonus
• Quarterly bonus

Travel requirement:

• Up to 50% travel

Ability to commute/relocate:

• Phoenix, AZ: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person