Now Hiring - Camp Margaritaville Auburndale - Professional Services Sales & Catering Coordinator in Auburndale, FL

Full description of the position

TITLE/ROLE: Sales & Catering Coordinator

DEPARTMENT: Group Sales

Inspired by the lyrics and island lifestyle of singer Jimmy Buffett, Camp Margaritaville Auburndale is a destination resort with RV Camping and Cabana Cabins. We transport guests to a vacation state of mind.

Camp Margaritaville Auburndale offers an exciting and fun employment experience where creating fun and escapism for our guests is the goal we seek to exceed every day. We offer competitive wages. Full time team members are eligible for a benefit package including health, dental and vision insurance, life, and disability insurance, and most of all, the opportunity to advance your career and be part of the Margaritaville team—the most exciting and fastest-growing brand in the hospitality industry today. If you're energetic, professional, and passionate about hospitality, we'd love to hear from you.

DUTIES AND RESPONSIBILITIES:

• Assist Director
• Coordinate all group sales and catering events for the resort.
• Communicate with clients via phone, email, and in person to confirm details and answer questions about events.
• Create room blocks, assist clients with menu selections, and other details.
• Organize and coordinate group/ event timeline, ensuring that the service runs smoothly and efficiently.
• Create event orders to capture all relevant information.
• Attend group/ event planning meetings and walkthroughs with clients and other departments.
• Welcoming guests and clients.
• Effectively communicate with all guests and staff in a friendly, courteous, and timely manner.
• Confirm event set-up and decor with event staff to ensure all requests are met.
• Maintain accurate records and ensures all billing and payment details are processed accurately and timely.
• Act as a liaison between clients, kitchen staff, and event personnel during events to ensure smooth execution.
• Follow up with clients after events to ensure satisfaction and seeks opportunities for future business.
• Adhere to all policies and procedures related to sales, catering and hospitality, and maintains a professional demeanor at all times.
• Perform other duties as assigned.

SKILLS AND QUALIFICATIONS:

• High school diploma.
• Bachelor's or Associate's degree in hospitality, culinary arts, or related field preferred.
• Prior experience in the food service or hospitality industry required.
• Ability to work in a fast-paced environment, organized and punctual.
• Excellent verbal and written communication skills.
• Professional appearance.
• Available to work during holiday and weekends.

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person