Now Hiring - Business Development Coordinator in McDonough, GA

Job Title: Business Development Coordinator

Department: Hybrid – Office/ Home

Reports to: Director

FLSA Status: Exempt

Date:

Position Summary

Under the general direction of the Executive Director. Responsible for on-site interfacing with Customers’ Materials, Receiving, Accounts Payable Departments, and other departments as needed. Responsible for sales of Custom Procedure Trays and Packs to customers along with item conversion for distribution. Responsible for focusing on the customers’ needs and/or issues as it pertains to product conversions and CPT’s, while ensuring the clinical efficacy of the item. Will interface with Materials Managers and department, Operating Room Directors and other O.R. personnel, OB/GYN, Cath, Imaging, and other clinical personnel to assist in developing new CPT’s, reviewing current CPT’s, and making changes to existing CPT’s at customer’s request as well as supply chain item conversion. Also, will work with customers to determine if prototypes are needed in certain circumstances and will deliver prototypes and make changes to CPT’s prior to being signed off by the customer. Uses sales and customer service expertise to overcome issues in a concise, professional, and ethical manner. Will be required to attend O.R. Committee Meetings and Materials Manager meetings monthly for the purpose of staying in tune with our customers’ needs and changing environments. Will travel to multiple customer facilities to enable the company to provide optimum customer service, ensure that their needs are met, and provide on-site problem resolutions.

Essential Duties and Responsibilities

Includes the following: (Other duties may be assigned.)

• Manages relationship between Company and Materials Directors, Purchasing, Central Supply, Receiving, Accounts Payable and other customer personnel.
• Visits all customers facilities on a scheduled basis to determine customers’ needs.
• Identifies sales opportunities that will increase company sales that also ensures the customers, savings opportunities.
• Schedules meetings with key contacts within facilities to ensure optimum customer service.
• Schedules meetings with Materials, Purchasing, and Receiving Departments to ensure accuracy between company and customers.
• Interfaces between Materials and Company Purchasing to provide cost savings opportunities where needed.
• Serves as a liaison between hospitals and manufacturers to ensure accuracy of materials and supplies.
• Develops relationships with hospital Accounts Payable personnel to proactively eliminate potential invoice payment delays.
• Coordinates new customer onboarding activities.
• Ensures all Company contracted items/vendors opportunities are taken by customer and be able to document why those might not be taken.
• Coordinates customer conversions to Low Unit of Measure where applicable
• Manage product conversions from Vendor A to Vendor B when the companies contracted manufacturer changes. Interface with customer, vendors, and internal contracting as needed to ensure smooth transitions.
• Collaborates with other Company Customer Account Managers on special projects with customers as needed.
• Coordinates changes and implementations of CPT’s ensuring clinical acceptability
• Assist in substitutions for manufacture back orders and recalls

Competencies

Analytical – Synthesizes complex or diverse information; collects and researches data, uses intuition and experience to complement data.

Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.

Technical Skills – Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.

Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.

Interpersonal Skills - Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.

Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.

Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; supports everyone's efforts to succeed.

Professionalism/Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; accepts responsibility for own actions; upholds organizational values.

Business Acumen - Understands business implications of decisions; demonstrates knowledge of market and competition; aligns work with strategic goals.

Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.

Cost Consciousness – Works within approved budget; develops and implements cost saving measures; contributes to profits and revenues; conserves organizational resources.

Quality Management – Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience, Skills and Abilities

• Bachelor’s degree in Healthcare, Business Administration, and or clinical with a broad knowledge of finance, sales and marketing, and or distribution preferred.
• Candidate must have experience in a clinical setting. Must be comfortable in the operating room setting, including general knowledge of procedures, the sterile field, back-table areas, and must be able to communicate comfortably with O.R., OB/GYN, Cath, Imaging, and other clinical personnel.
• Microsoft Excel “super-user”. Must be able to use proficiently for the purpose of creating Members’ conversions worksheets, showing progress, costs, rebates, shipping discounts, payment terms, etc.
• Excellent communication skills needed; both verbal, and via email.
• Advanced knowledge base of medical/surgical supplies
• Ability to make decisions and solve problems by identifying creative options and/or solutions.
• Able to effectively manage multiple competing tasks and priorities within a fast-paced environment.
• Knowledge and skill to gather and summarize data from multiple sources and analyze using common statistical functions.
• Ability to lead and take initiative.

Certificates, Licenses, Registrations

None Required. Clinical license preferred (RN, RT, ect)

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, sit and talk or hear. The employee is frequently required to walk; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

The work environment is a typical office environment where the noise level is usually moderate.

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Employee Signature Date

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Manager Signature Date

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• McDonough, GA 30252: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Business development: 1 year (Preferred)
• Sales: 1 year (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: In person