Now Hiring - Girl Scouts USA - Retail Sales Coordinator/Specialist in South Burlington, VT

Full description of the position

Job Description:

Performs a variety of retail shop activities, including operating the shop in an organized, efficient, and accurate manner; providing exemplary customer service; processing transactions; tracking inventory; and maintaining an attractive and inviting shopping environment.

Essential Duties & Responsibilities:

1. Manages the opening and closing of the retail shop.

2. Provides excellent customer service and high quality services to all internal and external customers by portraying a positive image of Girl Scouting.

3. Possesses expert knowledge of the Girl Scout Leadership Experience to provide merchandise information and product selection assistance.

4. Works with the Director of Sales to identify trends and to promote and stimulate the sale of Girl Scout merchandise while meeting the needs of girls, parents, adult members, and visitors.

5. Creates and maintains appealing displays. Maintains storage areas keeping them neat, organized and free from clutter. Maintains trading posts display set up and take downs annually.

6. Has a strong attention to detail. Processes customer on-site, email, and mail-order sales and returns; including processing cash, check, purchase orders, back orders, and credit card payments, and refunds in accordance with council policies and procedures.

7. Ensure that merchandise orders, receipts, returns, credits, and payment paperwork are completed in a timely manner. Report all delays.

8. Receives, inspects, counts, accepts inventory deliveries, bar codes product, and enters into the point of sale (POS)/risk management system (RMS). Ensures that merchandise orders, receipts, returns, credits, and payment paperwork are completed in a timely manner. Report all delays.

9. Maintains and monitors inventory and communicates to the Director of Sales if something needs to be ordered outside of the regular ordering schedule. Reports discrepancies such as shipment shortages, backorders, and unauthorized substitutions to both the shipping body and the Director of Sales. Processes returns to vendors immediately, mails packages. Assists with preparing, coordinating, counting, and processing annual and special inventories.

10. Identifies trends and makes recommendations to the Director of Sales for new items for sales and placing orders. Promotes and maintains monthly in-store promotional events and builds further on this concept.

11. Maintains a flexible work schedule to rotate coverage of retail operations, camp trading posts, and special events including evenings, weekends, and occasional overnights.

12. Remains current with technology skills, specifically – Opsuite, RMS, Microsoft Office Suite.

13. Active participation in the development of environments that foster diversity, equity, inclusion, and access through words, actions, and attitude.

14. Performs other duties as necessary or assigned.

Required Skills/Abilities:

1. Strong communicator with verbal and written fluency.

2. Demonstrated computer, database, and word processing skills.

3. Ability to multi-task and work well under pressure.

4. Access to reliable mode of transportation.

5. Cell phone.

Education and Experience:

1. Associates or higher, or equivalent experience.

2. 2+ years of experience in retail sales.

Physical Requirements:

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee must be able to withstand:

1. Prolonged periods of standing and working on ones feet and also prolonged periods of sitting at a desk and working on a computer.

2. Operate office equipment manually.

3. Must be able to lift and/or move up to 40 pounds at times.

Job Types: Full-time, Part-time

Pay: $15.00 - $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Shift:

• 8 hour shift

Education:

• High school or equivalent (Preferred)

Experience:

• Retail sales: 1 year (Required)

Work Location: In person