Now Hiring - Caribbean Food Delights - Retail Sales Sales Admin Assistant in Tappan, NY

Full description of the position

SALES/ADMIN. ASSISTANT

Caribbean Food Delights (CFD), a privately owned & operated company, is the leading manufacturer of Jamaican Style Patties: beef, chicken and vegetable. This state-of -the-art facility is SQF certified. We are looking for/seeking a motivated and reliable, Sales/Admin. Assistant to join our team. Job responsibilities include but are not limited to the following:

RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:

• Answer phones clearly and politely on the first or second ring to ascertain reason for call and assist the caller. Page clearly and loudly, when necessary; check general mailbox daily, to review messages and forward messages to appropriate employees.
• Greet visitors and clients pleasantly and courteously, determine their needs and provide prompt, appropriate assistance.
• Work closely with our Director of Sales to ensure that all orders for our major customers are processed timely and accurately.
• Process orders for local customers carefully, following through on order processing from receipt of order, shipping, billing to payment.
• Process in-person product purchase ensuring that the customer receives the correct request and receipt of payment; forward copy of payment receipt and money to Accounts Receivable department, immediately.
• Handle all telephone orders using order form to record information, for order processing
• Ensure quality control over products that are shipped to customers, consistently utilizing the I-button.
• Communicate with the Production department from time to time, to ensure that there is availability of adequate Sales products for on-going customer order fulfillment and disbursement; document items to be produced and forward to the Production Manager for the production of said items; inform the Director of Sales of any discrepancies that cannot be immediately resolved.
• Maintain logistics with trucking companies to ensure that products are disbursed as per schedule and on time, resolve problems quickly and immediately; research and secure services of new trucking companies, when necessary.
• File all processed orders with the bill of lading and original order forms, in proper place.
• Check for Purchase Orders from the EDI computer system, as required; invoice customers accordingly using the EDI system.
• Assist with the monitoring of bioterrorism and food security; maintain visitor’s log data, surveillance and general security, on a regular basis.
• Handle all sample requests for the Sales/Promotion department and inform Director of Sales of any important issues that need to be addressed.
• Prepare promotional items for shows, events, contests, etc. and forward them to appropriate employees; prepare and send promotional items to customers, upon request.

Minimum 2 years related work experience, with sales background; proficient in Microsoft Word, Excel and data entry software. Competitive pay + benefits. EOE, all qualified applicants will receive consideration for employment without regard to their “disability” or “protected veteran status.” Please fax resume to: 845-[please apply online].

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

COVID-19 considerations:
All employees and vendors entering the building will be subject to hand sanitizing, temperature check and given a mask to wear throughout the work day. Must follow other COVID 19 protocols

Ability to commute/relocate:

• Tappan, NY 10983: Reliably commute or planning to relocate before starting work (Required)

Education:

• Associate (Required)

Experience:

• Data entry: 3 years (Required)
• Sales administration: 2 years (Required)
• Sage: 2 years (Required)
• EDI: 2 years (Required)
• Sales: 3 years (Required)

Language:

• English (Required)

Work Location: In person