Now Hiring - Hanna Imports - Retail Sales BDC Representative in Raleigh, NC

Full description of the position

Hanna Imports is looking for a Sales Business Development Center Representative! We offer an outstanding pay plan - Hourly plus Commission!! We are a high volume dealer, so we have lots of potential customers for you!

Job Description: As a Sales BDC Representative, you will be directly responsible for monitoring, following up with potential customer leads received via internet, phone, and visits to the dealership. Outstanding customer service, organization, and follow-through are required.

Job Duties:

• Following and maintaining relationship with former customers
• Monitoring and contacting internet and phone leads
• Determining each customer's vehicle needs by active listening
• Setting, confirming, and following up on customer inquiries
• Maintains customer information into the designated software system
• Directs customers to the appropriate department or point-of-contact
• Perform post sale follow up calls to ensure customer satisfaction
• Other duties as required

Job Requirements: Automotive experience is preferred but not required. We are looking for candidates with good people skills, a strong work ethic, and a commitment to customer service. We would like you to be part of our future growth!

• Outgoing personality with expertise at developing relationships
• Professional appearance and demeanor,
• Excellent verbal/written communication skills
• High school diploma or GED
• Proven track record in customer service and/or sales; BDC/internet automotive experience is preferred, but not required
• Excellent customer service and communication skills
• Ability to establish rapport and build relationships to ensure repeat customers
• Strong-tasking and organization skills
• Basic computer proficiency
• Verifiable work history
• Must pass pre-employment testing

We are an Equal Opportunity Employer (EOE) All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver's license.

Job Type: Full-time

Pay: From $12.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Weekends as needed

Ability to commute/relocate:

• Raleigh, NC 27608: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person