Now Hiring - The Great Lakes Companies (OH) - Assistant Property Manager (Section 8) in Fort Wayne, IN

Full description of the position

Affordable Assistant Property Manager

J & S Management Company, Inc

OVERVIEW

Under the direction of the Property Manager, the Assistant Property Manager is responsible for ensuring excellent customer service in the daily management, coordinating all aspects of apartment community operations, maximizing cash flow while preserving assets, achieving budgeted NOI, ensuring 100% PROJECT BASE SECTION 8 HOUSING compliance, providing a quality living environment for residents, and establishing a positive working environment for property team members. The Assistant Property Manager duties vary depending on the size of the community and the number of staff to which responsibilities might be delegated.

Essential Functions Statement(s):

Financial

• Maximize cash flow at the property by maximizing revenue, minimizing delinquencies, ensuring timely rent collection, monitoring banking activities and daily deposits, and contacting residents to collect overdue rent

• Ensure all RealPage data is correct by monitoring input and report functions, accuracy and timely preparation of leasing activities, A/R cash receipts, A/P Invoices, statements of disposition, monthly closing procedures, and late fees

• Develop cost saving strategies in an effort to reduce budgeted expenses

• Prepare variance report on a monthly basis

• Ensure that all contracted services and materials are accounted for and that the work has been performed properly prior to the release of payment

• Process delinquent residents according to policy, collect late fees, and file units at the appropriate deadline

Marketing

• Support the leasing team by leasing apartments, responding to telephone inquiries, qualifying applicants, show apartments, ensuring all move-in paperwork is accurately prepared

• Monitor direction of rental activity and all on-site sales, marketing outreach, and advertising plans

• Maintain on-going, in-depth knowledge of associated markets, market rents and demographics to give a competitive edge

• Monitor daily move-in/move-out property status reports and manage the monthly renewal process

• Verify weekly traffic sources, following up on prospect status and closing ratio numbers and implement programs and team development plans to improve results

• Ensure all residents are on the correct HUD lease agreement that is up to date with all of the correct terms and conditions.

• Monitor compliance with Fair Housing regulations, Tax Compliance regulations, and other laws as they relate to property specific guidelines and occupancy standards

Customer Service

• Complete a daily inspection of the property and market-ready units

• Monitor and direct service operations to ensure service requests are completed within 24 hours and curb appeal standards are met

• Supervise safety and risk management functions including coordinating monthly safety meetings

• Review resident retention programs, in an effort to continue to meet residents needs and improve retention

• Provide excellent customer service and display a courteous and professional attitude toward all customers

• Maintain availability or coverage for emergencies, on-call duties, resident functions, and weekends

Qualifications

SKILLS & ABILITIES

Education: High School Diploma or equivalent, Bachelor’s degree or CPM highly preferred; Tax Credit Specialist (TCS), (COS) Certified Occupancy Specialist or HCCP designation preferred.

Experience: 3+ years property management experience; one-year supervisory experience; working knowledge of applicable Landlord Tenant Laws, Fair Housing Regulations, IRS Section 42 - LIHTC Program and other laws as they relate to property specific guidelines and occupancy standards

Technical Skills: Strong computer, especially in the Microsoft Office Suite, Teams, experience in RealPage preferred

Other Requirements: Valid driver’s license and reliable transportation

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Fort Wayne, IN 46816: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: In person