Now Hiring - Coastal Auto Parts - Retail Sales Automotive Parts Inside Sales I in Topsham, ME

• Welcome customers as they walk into the store and promptly answer phones
• Develop meaningful relationships with the customers to encourage trust and loyalty
• Use of basic automotive knowledge to assist customer, both retail and wholesale
• Improve sales skills to increase sales success rates
• Stock and front shelves and assist in maintaining the sales area

Essential Duties and Responsibilities:

• Personally welcome customers as they walk into the store and promptly answer phones
• Develop meaningful relationships with the customers to encourage trust and loyalty
• Accurately perform cash and charge transactions, both purchases and returns, and close out individual cash drawer at shift end
• Order items not in stock in the most efficient and cost-effective way
• Follow up with customer orders and quotes in a timely fashion
• Use of basic automotive knowledge to assist customers, both retail and wholesale
• Learn to utilize electronic and printed catalogues, and NAPA computer systems
• Stock and front shelves and assist in updating planograms, price labels and other tasks as assigned by the store manager
• Participate in training and receive mentoring for professional growth to gain knowledge that will advance both you and the company
• Improve sales skills to increase sales success rates
• Maintain an organized and neat work station, and assist in the maintenance of a clean and professional sales area to improve customer experience

Physical Demands/Working Environment

• Must be able to stand for long periods of time
• Must be able to lift 50 pounds safely without assistance
• Must be able to squat, climb, bend, reach above shoulder level, kneel, push and pull
• Long periods of time spent working on a computer

Recommended Skills/Abilities

• Excellent verbal and written communication skills, active listening
• Willingness to work in a team atmosphere
• Ability to act with respect, integrity, professionalism, and confidentiality
• Ability to prioritize tasks

To sell products and provide exceptional customer service and customer experience to all commercial and retail customers in a prompt and professional manner, selling them the right part the first time.