Now Hiring - Leasing Agent (2055/2056) in Grand Rapids, MI

Job Title: Leasing Consultant Supervisory Responsibilities Y/N N Reports to: Property Manager

The Leasing Consultant will be responsible for all leasing activities in a Section 8 community. The leasing Consultant will be handle lead generation through close in assigned communities. Interact directly with prospective and current residents to achieve maximum occupancy. This includes generating and handling traffic, leasing apartments, qualifying prospects and renewing second generation leases. Will prepare lease documentation, and complete move-in paperwork and procedures. Knowledge of Section 8 a must. The Leasing Consultant also assists with the company's on-going relationship with the residents throughout their tenancy.

Main Job Responsibilities: Generate new leases and secure renewals Ensure resident applications, background checks, and lease paperwork is completed in accordance with all legal requirements and company policies Waitlist management Respond to internet leads and appointment requests Provide exceptional customer relationships throughout the lease term to ensure the maximum number of lease renewals Preview property tour paths, models and ready units prior to appointments Provide superior customer service to internal and external customers Answer prospective, resident, and customer inquiries which may include questions about the community, the company, lease details, and amenities; take prompt action to solve/address issues and/or submit resident service requests if needed Perform other duties as assigned or as necessary

Essential Skills and Abilities: (Describes the core skills, competencies, and characteristics that the candidate must display to be successful in this role) Administrative Skills – General office duties, writing letters, answering phones, filing, preparing reports, interpreting policies and procedures, proficiency in office equipment Analytical Skills – Ability to create, compare, and analyze statistical data; ability to conduct research. Knowledge of organizational and community policies and procedures. Ability to apply policies and procedures to solve everyday issues. Strong attention to detail. Communication/Language Skills – Ability to present and effectively communicate (written and oral) with all levels of employees, residents and prospects, outside agencies and manage large volumes of correspondence. Ability to compose and proofread documents. Ability to interpret HUD manuals.

JOB DESCRIPTION- Computer Proficiencies – Adobe Acrobat, Excel, Word, Outlook, PowerPoint, One‐Site and internet navigation skills Coordinating Skills – Ability to prioritize and schedule multiple projects simultaneously; ability to effectively organize records/files Mathematical Skills – Ability to use basic mathematical and analytical skills, calculate lease balances, pro‐ rations, and averages Adherence to Fair Housing laws. Knowledge of organizational and community policies and procedures. Ability to apply policies and procedures to solve everyday issues. Other Skills – Confidentiality, customer service, decision‐making, initiative, problem-solving, patience, respect, teamwork, and flexibility Required Education and Experience: (Describes the minimum education, training, knowledge and experience which are required to competently perform the job duties of this position) Customer relationship development experience a plus Knowledge of One-Site Property Management software a plus, but not required Certificates/Licenses/Registrations: (if applicable) Knowledge of Section 8. Must have and maintain a valid driver license unless otherwise noted Work Environment: (Describes the characteristics that represent the work environment the employee will encounter while performing the essential functions of this job. reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions) General office environment; fast paced, must be able to multitask. Ability to walk and stand for extended periods of time Minimal lifting up to 15lbs Prolonged periods sitting at a desk and working on a computer

DISCLAIMER: The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to the position. Other duties may be assigned. The company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances changes (e.g., emergencies, changes in personnel, work, load, rush jobs, or technological developments). I have read and understand the contents of this job description. I understand the responsibilities, requirements and duties expected of me. I also understand this job description does not constitute a contract of employment nor alter my status as an at-will employee.

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Grand Rapids, MI 49546: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: In person