Now Hiring - The Storage Mall Management Group - Property Manager in Shawano, WI

Full description of the position

The Storage Mall Management Group is a professional property management organization focused on delivering Self-Storage properties and services to the Midwest Region. With 25 years of experience in the industry, The Storage Mall Management Group is “More than Storage”, offering the largest and most diverse selection of storage options at all of our area locations.

With a diverse staff who genuinely love storage, we get excited about meeting and helping thousands of people a year. We enjoy what we do and are successful BECAUSE of the people that are a part of our family. So, yeah, we’re a little picky about who joins the family. However, once they join, the rewards, pay, and lifestyle keeps them here. This is a destination position.

The people that have created a career with us are amazing at talking to people. Anyone can learn storage, but we are looking for is people that can connect, help, and relate to every person they work with. We’re looking for people that enjoy learning about other people, about new technology, about life in general. We need people with a passion for success and want to grow their career by holding the keys to one of our multi-million-dollar locations.

ABOUT THE JOB

Our vision is to transform life’s stressful moments into experiences of hope. We strive to evoke the feeling of safety, comfortability and sense of pride in every solution we offer.

Our management team is comprised of sharp, idea-driven, hard-working, and competitive self-starters that succeed well in high customer contact and service environments. We have a teamwork dynamic, where each member is called upon to share ideas and expectations. Extensive training and industry knowledge, as well as an environment of support and best practices gives employees the ability to succeed in the highly competitive and rapidly growing world of property management. With future opportunities on the radar, we are actively seeking new team members.

RESPONSIBILITIES

Ø We value culture and strive each day to make sure that our workplace is one of encouragement, challenge, support and growth. It is important that our teammates share that responsibility.

Ø Your main responsibility is to create a great place for people that are often in a tough or uncomfortable transition, get to know them, recommend solutions, and help them get what they need.

Ø This person will be responsible for learning and performing daily operations at one or more of our stores including sales, customer service, administration, general site upkeep, and serving as a liaison between the local communities, and the store.

Ø The property manager will be responsible for assisting in the design and execution of a plan to guide the financial growth of the store, increase rental conversion rates, and retain its current and future customers.

Ø Maintain standards of curb appeal to the public, and the market awareness in the surrounding community.

Ø Maintain professional oversight on all current and future customer accounts including the collection of monies and deposits of those funds.

Ø Develop a culture of best practices in property management that ensures the highest level of customer experience possible.

REQUIRED SKILLS & ABILITIES

Ø Proficient in Office computing and web-based software applications

Ø Exemplary face-to-face and phone customer service

Ø Excellent communication, organization, and team work skills

Ø Experience in retail sales, hospitality or restaurant work helpful

Ø Prior management or leasing experience with steady work history preferred

Ø Valid driver's license and clean driving record required

Ø Must have a flexible schedule with weekend availability

EMPLOYEE TRAINING

Ø The onboarding process is simple and professional incorporating documentation, office routines, company procedures and technology education.

Ø On going training occurs often and is very supportive, focused on developing your skills as a professional both in the current role as well as any desired future roles within the company.

Ø A strong focus on industry knowledge prepares someone to fully understand the big picture within their role but also a greater view of the exciting opportunities the storage industry provides.

Ø We feature diverse thoughts and viewpoints on all areas of our corporate structure.

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• Health insurance
• Paid time off

Experience level:

• 1 year

Schedule:

• Day shift
• Monday to Friday
• Weekends as needed

Ability to commute/relocate:

• Shawano, WI 54166: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person