Now Hiring - A&P Insurance Agency Inc - Personal Lines Customer Service Representative in Uxbridge, MA

Full description of the position

We are looking for a Customer Service Representative to join our team and provide exceptional customer service to our clients. The successful candidate will be responsible for responding to customer inquiries, resolving customer complaints, and providing general information about our products and services. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to think quickly and accurately in order to provide the best customer service possible.

Responsibilities:

• Servicing customers with Auto, Home, and other Personal lines policies. Processing endorsements, writing new business, rounding accounts,etc.
• Respond to customer inquiries in a timely and professional manner.
• Assist customers with product and service related questions.
• Provide accurate information about products and services.
• Resolve customer complaints in a courteous and efficient manner.
• Maintain customer records and update customer information as needed.
• Follow up with customers to ensure satisfaction.
• Handle customer escalations in a professional manner.

Job Types: Full-time, Part-time

Benefits:

• Health insurance
• Paid time off

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to commute/relocate:

• Uxbridge, MA 01569: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person