Now Hiring - Power & Tel - Telecommunications Manager, Sales Support in Piperton, TN

Key Responsibilities

1. Provide support to Inside Sales Manager and Director of Sales.

2. Coordinate and document vacation, sick time, etc. of Sales Support staff & Receptionist for Inside Sales Manager

3. Develops and coordinates procedural, technique, and product training for Sales Support staff and Receptionist

4. Interface with Sales Support & Receptionist on a daily basis to help analyze their needs, improve skills and offer support & direction.

5. Reviews and analyzes appropriate AM/Sales Support sales & GP goals on a monthly basis.

6. Interacts with other department managers in helping Sales Support & Receptionist operates within guidelines and to work more efficiently.

7. Coordinates with Receptionist and Sales Support staff to ensure someone is answering front desk phone during normal operating hours, answering the EN Sales Support Group line.

8. Performance appraisals, hiring/firing.

Skills Needed

Attentive to Detail, Communication Skills, Customer/Employee Relations Skills, Delegation Skills, Diplomacy in Difficult

Situations, Flexible to Change, General Computer Skills, Lotus Notes, Management Skills, Mathematical Skills, Microsoft

Excel, Microsoft Word, Motivation Skills, Problem

Minimum Educational Requirements

High school diploma required. Four year degree preferred or equivalent work experience.

Experience Required

Successful candidate should have 2+ years of previous Sales or Sales Support experience.

2+ years managing a staff of 3 or more in any function including conducting interviews, evaluating talent, scheduling, building a cohesive team, implementing disciplinary/corrective actions or performance improvement plans, conducting performance reviews and daily team management requiring prioritization of work among a group.

NOTE: The purpose of this outline job description is to focus attention on the most important aspects of the job. It is not intended to be a complete list of every duty and it is therefore to be expected that the day to day performance of the job will frequently include tasks not listed above. The list of duties for which the job holder is responsible may be varied or added to at the discretion of your manager. Any such alterations intended to be permanent will be added to this job description.

Skills

Preferred

Preferred