Now Hiring - Retail Sales HVAC Parts Counter Sales Representative in Cranston, RI

DCNE, New England’s Carrier HVAC distributor is seeking full-time Parts Counter Sales Representatives to join its growing Parts/Supplies Division. Current openings are for their branches in Malden and Westwood, MA, Cranston, RI, Salem, NH and Westbrook, ME. Applicants must be computer proficient, have excellent customer service skills, attention to detail and good written/verbal communication skills to assist walk-in customers as well as phone orders. Industry experience preferred but will train. Competitive salary and overall, Company Incentive included, plus full benefit package.

This position is primarily responsible to assist the Branch Manager in all aspects of sales and operations of the branch and to always protect company assets and interests.

• Assist customers with parts and equipment inquiries by phone and in-person.
• Process orders and follow through with pending orders.
• Assist customers with various product related inquiries.
• Assist customers with warranty claims.
• Assist customers with various sales and marketing promotions.
• Provide accurate assistance in a friendly manner.
• Assist in stocking of shelves in showroom and warehouse.
• Assist customers with the loading & unloading of customer vehicle if necessary, as well assisting freight carriers with outbound orders.
• Maintain general cleanliness of workstation and branch.

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

COVID-19 considerations:
All customers are required to wear a mask. Common surfaces are sanitized regularly.

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 3 years (Preferred)

Work Location: In person