Now Hiring - Empire Southwest - Sales/Rental Equipment Management Manager in Henderson, NV

Full description of the position

Join our group of passionate team players, committed to providing the best level of service for our clients in a rewarding environment.

WHO WE ARE:
Founded in 1950, Empire Cat is a world-renowned Caterpillar dealer and a top private company in Arizona. We are a third-generation family-owned company with over 3,700 employees across 30+ locations throughout Arizona, Nevada and portions of Eastern California. We are a diverse group of people, but we all share an inspiring vision to BE THE BEST. That vision is achieved by our individual commitments to work hard and live our core values every day.

WHAT WE OFFER:

• Competitive Pay
• Vacation & Sick Leave
• Medical/Dental/Vision
• 401(k)
• Tool Discounts/Tool Insurance
• Technical Training & Professional Development Classes
• And More

JOB SUMMARY: Manages and provides leadership for assigned Equipment Management, condition monitoring teams and supporting resources. Direct, implement & maintain an equipment condition monitoring process throughout all Rental areas to insure positive working relationships with clients and internal personnel.

ESSENTIAL FUNCTIONS:

• Manage and provide leadership for assigned Equipment Management and condition monitoring teams and supporting resources.
• Direct, implement & maintain an equipment condition monitoring process throughout all Rental areas to insure positive working relationships with clients and internal personnel.
• Manage a team that is responsible for researching, analyzing, and correcting product problems.
• Manage and oversee all manufacturer updates to exceed a 95% completing rate on all Rental machines. Effectively manage financial health corporate assets.
• Direct coordination with other operational areas relating to planning, and execution of detected repairs that may arise from within the condition monitoring processes.
• Assist in the development of condition monitoring reports for clients and internal personnel.
• Develop technical report condition monitoring process, inspection reports and assign priorities for the remedial actions when required; follow up on work progress of maintenance planning and condition monitoring practices.
• Must work closely with EIS team to create and maintain software and programs to keep Empire on the leading edge of technology in supporting condition monitoring processes.
• Identify commercial impact opportunities through proper communications within all areas of Empire.
• Create an environment of ownership and personal accountability where each person is responsible and accountable for their performance.
• Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures, and standards.

ADDITIONAL RESPONSIBILITIES:

• Assist Sales, Parts & Product Support operation areas with condition monitoring intervention and product discussions.
• Working closely with operational managers, lead efforts to understand current methods of operations as they relate to mining, construction, and agriculture.
• Schedule and\or participate in regular site visits and quarterly meetings with clients through the Equipment Manager Team and PSSR managers.
• Coordinate and centralize all equipment data and information from all related Industry disciplines for analysis and formalized reports. Document and communicate issues that may impact customer satisfaction to the appropriate area.
• Work within and promote corporate values.

KNOWLEDGE SKILLS AND ABILITIES:

• Ability to use Empires business systems to extract customer and equipment data.
• Must have interpersonal skills and mechanical aptitude skills sufficient to professionally interact with clients, factory personnel, and all operational areas of Empire.
• Must have extensive understanding of technical service information, preferably in heavy equipment & mining applications.
• Must have in depth technical knowledge about heavy equipment & mining application systems operation, troubleshooting, and repair, or the exposure to similar technical requirements.
• Must have strong verbal and written technical subject communication skills.
• Must have organization and planning skills sufficient to insure personal and delegated work assignments are completed on time.
• Must be able to meet all safety requirements for applicable safety policies and use of all required safety equipment.
• Must have acceptable attendance to meet all company standards and

EDUCATION AND EXPERIENCE:

• Proof of high school diploma or General Education Degree (GED).
• Minimum 5 years work experience in the Earthmoving and Mining industry.
• Must be able to communicate (speak, read, comprehend, write) in English.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to sit, use hands, talk, and hear.
• The employee frequently is required to stand; walk; reach with hands and arms; climb or balance; and stoop and kneel.
• The employee is occasionally required to lift and/or move up to 10 pounds.
• Specific vision abilities required by this job include close vision.
• This position is designated as a "Safety-Sensitive Position". A Safety-Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; and outside weather conditions.
• The employee is occasionally exposed to wet and/or humid conditions, extreme cold, and extreme heat.
• The noise level in the work environment is usually office moderate.

DISCLAIMER:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. The roles and objectives of this job do not include setting corporate policy and does not constitute a managing agent of the company.

Empire is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 480-[please apply online] and let us know the nature of your request and your contact information.

Empire Southwest is an EEO/Affirmative Action Employer
Safety - Respect - Integrity - Teamwork - Excellence - Stewardship - Astonishment