Now Hiring - American Family Housing - Property Manager in Norwalk, CA

Full description of the position

American Family Housing is an Equal Opportunity Employer

Job Title: Property Manager

Dept: Property Management

Status: Non-Exempt

SUMMARY

American Family Housing provides affordable housing in Southern California to homeless and low income families and individuals supporting them in reaching their highest level of self-sufficiency and community integration. The Property Manager is responsible for providing complete oversight of their assigned portfolio, including but not limited to the financial AP/AR health, compliance and maintenance, both owned and subleased units/properties. The primary responsibility of the position is to maintain a safe, clean and comfortable environment & housing for all residents that meet city and funding source standards and requirements. An extensive knowledge of affordable housing standard operating procedures, compliance, fair housing and maintenance is required for the position.

ESSENTIAL DUTIES & RESPONSIBILITIES

1. Communicate regularly with all members of the leadership team, to ensure effective two- way communication concerning maintenance issues and rehab work minimizing vacancy units

2. Complete intake and lease up of new residents including income, eligibility and subsidy documentation

3. Maintain current, accurate resident and building files and documentation of work orders, incident reports, inspection, and other facilities related paperwork

4. Facilitate completion of work orders, janitorial and maintenance services, and other capital improvements for all properties in coordination with maintenance staff and contracted individuals

5. Coordinate move-ins and move-outs by inspecting vacated units, preparing lists of items that need to be addressed, and expediting preparation of apartments for new residents

6. Determine what portion of the security deposit will go back to resident base on property damages

7. Inspect units for rehab purpose and submit a work orders to maintenance staff as need it.

8. Assure all facilities management needs and lease ups are met in accordance with industry standards

9. Coordinates inspections of property by housing authority, county or other funding or oversight entities

10. Communicate with service staff and senior staff regularly to increase resident integration in the community and successful retention of housing

11. Work with Applicants to ensure compliance with HOME Property Requirements

12. Ensure AFH properties are fully rented at all times. Outreach homeless providers to obtain referrals from low income individuals and families

13. Process housing applications, run credit reports and show units to prospective residents

14. Coordinate pest control services on a monthly basis and mailing correspondence to residents

15. Set standards of affordable property operations and compliance with all regulatory agreements

16. Prepare and deliver all notices of rent past due, rent increase, and pay or quit notices to residents

17. Coordinate inspections with vendors, funding and subsidy sources, and city regulatory

18. Maintain portfolios on all buildings for rental and housing compliance which includes maintaining rent schedule for all HOME properties and Fair market properties

19. On call for emergencies after work hours

20. Inspect properties on a regular basis and provide written property reports to senior management

21. Attend trainings to meet housing standards

22. Ensure to complete rehab units within 10 days of the start date and 72 hours for turn over units with minor improvements

23. Resolve any resident issues in a timely matter to ensure client satisfaction

24. Responsible for all Annual Recertification’s are entered and closed in a timely manner (Yardi)

QUALIFICATIONS

1. The position requires a team player with sound supervisory, organizational and time management skills that interacts positively with all team members to meet the community's objectives.

2. Two (2) years supervisory and management experience including hiring staff, coaching, performance management daily operations supervision, discipline and counseling.

3. Three (3) years of Property Manager experience demonstrating extensive knowledge

4. Ability to handle multiple priorities, possess written and verbal skills for effective communication, be competent in organizational, time management skills and demonstrate good judgment, problem solving and decision making skills.

5. Proficiency in computer skills, Microsoft Office & the ability to learn new applications.

6. Minimum three years’ experience as Property Manager, or an equivalent combination of education and experience

7. Excellent customer skills and problem solving

8. Current, valid California Driver’s License with an acceptable driving record

9. Effective interpersonal communication skills and the ability to work effectively with a wide range of constituencies in a diverse community and all levels of the organization

10. Self-starter with the ability to stay ahead of the curve and thrive in fast-paced work environment

11. Working knowledge of workplace safety and illness and injury prevention practices

WORK ENVIRONMENT

1. Field and indoor office environment

2. Will necessitate working in busy and loud environments

3. Will be exposed to elements like cold, heat, dust, noise, odor and occasionally insects

4. May need to perform all or some of the following tasks during the workday: bend, stoop, twist, read, write, speak, listen, sit, stand, walk, drive, and pick up heavy materials for short periods of time

RESPONSIBILITIES COMMON TO ALL AGENCY EMPLOYEES

1. Maintain a safe work environment and confidentiality at all times

2. Be proactive, creative, and flexible in determining, evaluating, researching, and resolving issues

3. Organize and prioritize multiple activities to meet all external and internal deadlines

4. Maintain professional demeanor that reflects positively on the agency

5. Demonstrate respect and courtesy toward others

6. Able to thrive in a work environment emphasizing teamwork and collaboration

7. Respond in a timely manner in all aspects of communication

8. Work with minimum supervision

9. Perform other duties as assigned

Job Type: Full-time

Pay: $24.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Experience level:

• 3 years

Schedule:

• 8 hour shift
• Monday to Friday

Work setting:

• Office
• Outdoor work

Ability to commute/relocate:

• Norwalk, CA 90650: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Property management: 3 years (Required)
• Supervisory and Management: 2 years (Required)
• Effective Communication: 3 years (Preferred)

License/Certification:

• Driver's License (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person