Now Hiring - Conn's - Retail Sales Retail Sales Associate - Uncapped Commission in Southaven, MS

Full description of the position

Sales Associate

Sales Professionals earn an hourly rate plus commissions for their first month on the sales floor.

Overview: The primary duty of a Sales Associate is to promote Conn’s products and financing options through excellent customer service. Sales Associates are responsible for assisting our customers through all aspects of the buying process. Sales Associates are experts in our products and financing services with product categories including electronics, appliances, furniture, mattresses, and more and are expected to be creative in offering solutions to each customer’s needs and overcoming objections. Sales Associates are required to work closely with store personnel to ensure store metrics are delivered in conjunction with a positive shopping experience. Must be comfortable interacting with customers, vendors and other third parties, often spending long periods walking around the store to answer questions about products or services.

Key Duties & Responsibilities: The Sales Associate’s responsibilities include, but are not limited to:

• Provide face to face assistance to customers through the buying process to include merchandise selection, payment, finance options, pick up and deliveries.
• Complete daily telephone calls to existing and potential customers
• Generate new sales from our wide range of business services
• Support colleagues and contribute to a positive and team focused environment
• Ability to assist with merchandising and in store set up, which includes but is not limited to moving, building, cleaning, and maintaining showroom components.
• Deliver superior customer service as per company standards
• Maintain awareness of current advertised merchandise and promotions
• Collaborates with external and internal partners to identify and resolve customer issues
• Develop and maintain sales materials and product knowledge across a wide range of categories
• Establish and maintain current customer and potential customer relationships
• Deliver on key metrics and sales goals at set by the company monthly
• Maintain confidentiality and comply with all credit policies, procedures, and government regulations
• Ability to maximize each sales opportunity by offering all applicable services, products, and attachments during all customer interactions
• Perform all job functions with a high degree of integrity and honesty
• Follow Conn’s 5 Steps of the Sale for all transactions per company guidelines
• Comply with reasonable requests from management to perform other duties and responsibilities not listed above

Required Experience

• Reading, writing, and arithmetic skills
• High School Diploma, GED, or equivalency

Preferred Experience

• Appliance, Furniture or Electronic sales experience
• Customer Service background
• Experience within a retail organization

Skills & Abilities:

• Strong interpersonal and communication skills
• Outgoing, engaging, and passionate demeanor willing to interact with customers both in person and over the phone
• Must be goal oriented and self-motivated, organized and detail-oriented
• Welcoming and helpful attitude toward customers and other associates
• Ability to listen, convey a product’s benefits, exude confidence and self-assuredness to all customers
• Able to multi-task and shift priorities, as required
• Maintaining a professional appearance and providing a positive company image to the public
• Thorough follow up and negotiation skills
• Ability to overcome objections and influence customer behavior
• Learn and adapt to current technology needs
• Work both independently and with a team
• Coachable and open to feedback
• Able to learn selling skills and to operate company programs
• Willingness to work a flexible schedule (e.g., nights, weekends, and holidays); regular attendance is necessary

Working Conditions:

• Work is performed in a retail store environment.
• Physical requirements include standing for long periods of time, packing, and lifting boxes for shipment, storing inventory, and using tech equipment and computers.
• Handle and move merchandise efficiently and safely, including lifting or moving merchandise up to 40 pounds or more

Conn’s is PROUD to be an equal opportunity employer.Job Description

Requirements:

• At least one year of prior work experience in selling goods or services; industries include, but are not limited to sales, hospitality, food service, or relatable industry.
• High school diploma, GED, or equivalency
• Proficient verbal and written communication skills
• Proficient computer skills to operate Conn’s internal systems. Experience with AS400 is a plus
• Thorough follow up and negotiation skills
• Ability to work a varied and flexible schedule to include nights, weekends and holidays
• Ability to overcome objections and influence customer behavior

Responsibilities/Duties:

• Provide face to face assistance to customers through the buying process to include merchandise selection, payment and finance options and pick up and delivering
• Make telephone calls to existing and potential customers
• Ability to assist with merchandising and store product set-up
• Assist in maintaining the cleanliness of Conn’s stores and customer carry-outs

Compensation:

• Conn’s Sales Professionals can earn more than the industry average, depending upon performance!
• Sales Professionals earn an hourly rate plus commissions for their first month on the sales floor. After completing their first month on the sales floor, then Sales Associates earn commission OR hourly, whichever is greater. There is NO DRAW!
• Sales Professionals can earn commission on product, repair service agreements, credit insurance, TV and computer installations. (Varies by market)

Are you looking for a company that rewards its employees for putting the customer first? Then look no further than Conn’s HomePlus. Here at Conn’s we’ve been creating jobs for more than 120 years and today we’re one of the fastest growing retailers in the country. As a Sales Associate we value your importance and contribution and that’s why we provide extensive training and a rewarding compensation package. Start your career with Conn’s today!

Benefits*:

• Medical, Dental and Vision Insurance
• Flexible Spending Accounts
• 401(k) Retirement Plan
• Employee Stock Purchase plan
• Advancement Opportunities
• Life Insurance
• Paid Vacation
• Tuition Assistance
• Employee discounts- Cost + 10%
• On-going training

*Benefits provided for eligible full-time employees
Conn’s History:

Conn’s established in 1890 is a specialty retailer with approximately 4,500 employees and currently operating 130 retail locations in Alabama, Arizona, Colorado, Georgia, Louisiana, Mississippi, Nevada, New Mexico, North Carolina, Oklahoma, South Carolina, Tennessee, Texas and Virginia. The Company’s primary product categories include:

• Furniture and mattress, including furniture and related accessories for the living room, dining room and bedroom, as well as both traditional and specialty mattresses;
• Home appliances, including refrigerators, freezers, washers, dryers, dishwashers and ranges;
• Consumer electronics, including LED, OLED, QLED, 4K Ultra HD, and smart televisions, gaming products and home theater and portable audio equipment; and
• Home office, including computers, printers and accessories.

Additionally, Conn’s offers a variety of products on a seasonal basis. Unlike many of its competitors, Conn’s provides flexible in-house credit options for its customers in addition to third-party financing programs and third-party lease-to-own payment plans. Our mission is to make it possible for everyone to purchase quality, long lasting products for their home.

Conn’s HomePlus is an equal opportunity employer.

Job Type: Full-time

Pay: $36,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 10 hour shift
• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Preferred)

Work Location: In person