Now Hiring - Grieco Automotive Group - Retail Sales BDC Representative in Johnston, RI

Full description of the position

Grieco Toyota is looking for professional, positive, motivated BDC Representatives.
If you are a self-motivated person with aspirations for success, enjoy working with the public, a BDC position may be for you.
Be part of the Grieco Automotive Group which is family owned and operated that is dedicated to 100% customer satisfaction. We can only achieve that goal by having dedicated employees like yourself that share the same vision. The group entered the automotive industry back in 1975 and grown by leaps and bounds in the last few years. There has never been a better time to join our group and help further our growth.

Responsibilities Include:
*Answer inbound sales calls
* Follow up on missed appointments.
*Follow up with internet leads via phone, text and email to secure an appointment.
*Contact customers prior to their appointment date to confirm appointment.
*Follow up on their visit to ensure they were satisfied and see if there is anything further we can do to earn their business.
*Ensure all Salespeople are following up on their leads
· Proactively pursue customer retention lists/programs
· Set appointments for customers to come into the dealership to go over vehicle options
· Listen and be attentive to customer needs and priorities in order to provide appropriate suggestions and guidance for the service of their vehicle

· Provide superior customer service and achieve the highest degree of customer satisfaction.

Qualifications:
*Excellent oral, written and interpersonal skills.

*High school diploma or equivalent preferred.

*Ability to read and comprehend instructions and information.

* Professional personal appearance.

* Excellent communication skills with the ability to communicate solutions to others

· Must feel comfortable learning and using email and phone scripts

· Must have strong typing skills
* Must be reliable
· Must feel comfortable learning and using email and phone scripts

What we offer:

*Medical, Dental and Vision Plans

*Paid Holidays & PTO

*401(k) Retirement Plan

· No cold calling

· Training always available

Job Type: Full-time

Pay: From $4,000.00 per month

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay
• Commission pay

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person