Now Hiring - Telecommunications Executive Director, Advisory Services in New York, NY

FreeWheel, A Comcast Company, comprised of FreeWheel Publishers, FreeWheel Markets, and FreeWheel Advertisers – empowers all segments of The New TV Ecosystem. We are structured to provide the full breadth of solutions the advertising industry needs to achieve their goals. We power the technology, data enablement, and convergent marketplaces required to ensure buyers and sellers can transact across all screens, across all data types, and all sales channels, in order to ensure the ultimate goal – results for marketers. With offices in New York, San Francisco, Chicago, London, Paris, Beijing, and across the globe, FreeWheel, A Comcast Company, stands to advocate for the entire industry through the FreeWheel Council for Premium Video.

Job Summary

FreeWheel, a Comcast Advanced Advertising Company, is the industry’s most complete advertising management solution. We enable our collective client base to manage and monetize their premium video inventory in the brand-safe ways they require. Companies including AT&T, Fox, NBC Universal and ViacomCBS depend on our robust advertising management / monetization platform, leverage our private marketplace for premium television inventory and seek out our Advisory Services, so they can generate revenue from their ad supported content. Responsible for managing a high functioning global consulting team supporting revenue, product recommendations, strategic development initiatives and thought leadership across the business unit leveraging voice of the customer, product expertise, business and analytical skills and their ability to identify and elevate high level opportunities for the company, our clients, and partners both short and long term by leveraging voice of the customer, product expertise, business and analytical skills. Be able to execute complex multi-workstream engagements at scale to drive successful client engagements that deliver maximum value to customers, help drive thought leadership, and promote Freewheel’s initiatives. Responsible for establishing and maintaining internal and external partnerships needed for the group to advance and achieve its goals. Provides leadership and direction for diverse and complex functions. Contributes to the development of the organization’s business strategy. Interprets business strategy and develops organizational objectives to align with this strategy. Typically manages multiple teams of professionals by working across functional peer groups.

Job Description

Core Responsibilities

• Oversee management and technology consulting team executing projects with leading media companies, pay-TV operators and online publishers.
• Develop and own “Trusted Advisor” relationships with large size clients identifying, scoping and overseeing consulting projects to drive their business objectives specializing in new name sales.
• Own new business development by identifying, scoping and pitching project engagements.
• Oversee the work of managers, providing coaching and guidance to improve their performance and ensure they deliver against their responsibilities.
• Guide team on how to provide hands-on guidance, problem solving, and expertise to support clients connecting their business needs with an appropriate technical solution specializing in new technology and business trends.
• Carry out regular and robust monitoring of all team projects to ensure quality delivery of outputs and activities.
• Set performance metrics and operating agreement structure and evaluate performance.
• Contribute to the growth and develop of the team through trainings and guidance.
• Report on the outcomes and impact of partners and projects to internal executive teams.
• Maintain and develop working relationship with executive leaders of Sales, Engineering and Product teams to align on projects and recommendations that wrap around our core technology offerings.
• Contribute as a stakeholder for internal strategic projects and liaise with peer groups through planning and execution.
• Provide strong thought leadership and presence across large, premium clients Executive teams as well as industry committees.
• Conduct special studies for top management in areas such as the organization's operational effectiveness, product adoption and use cases and other ad hoc requests from senior management team.
• Keep abreast of new developments in consulting management methodologies, agile practices, best practices and industry standards.
• Work with other organizations to continuously improve business processes.
• Readily and decisively intervene and find resourceful ways to remove obstacles in order to move the work forward and get efforts back on track.
• Make business-impacting decisions on the ground-floor.
• Thought-leader and influencer of strategic plans, agreements and competitive response. Present strategic insights and implications (opportunities/threats) for Company in report summaries and in roundtable discussions with top management. Manage department priorities and serves as liaison to industry associations. Manage, develop and motivate team members to ensure the efficient operation of the function.
• Develop cross-functional plans, objectives and strategies. Interpret company and department goals into functional goals and strategies.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.

Who we are looking for:

• 14+ years of experience with a management consulting firm, media publisher, technology company, or media agency with client facing responsibilities
• Experience hiring, training, and coaching a team of at least 10 people
• Track record of developing and implementing new workflows and processes
• Effective communication and interpersonal skills and experience managing across and up
• Adept at handling multiple projects and adapting to evolving priorities.
• Experience developing research and thought leadership
• Foundation in technology with a strong understanding online video business, the TV and cable industry and the challenges facing both the industry, content owners and distributors.
• Keeps current with technological developments and video advertising industry news
• Strong Project/Program Management experience and organizational skills
• Has led large client project engagements delegating and overseeing work from project participants
• Ability to proactively manage yourself against a robust workload with multiple concurrent projects and tight deadlines, from engagement design through execution.
• Consistent exercise of independent judgment and discretion in matters
  of significance.
• Ability to maintain productivity during periods of extreme ambiguity and uncertainty, remaining calm and identifying the best course of action to continue to move forward and meet goals and deadlines.
• Know how to best interpret the metrics the business unit uses to evaluate and drive performance.
• Probe for honest, relevant, and specific feedback from customers and leverages it to continuously improve processes, products, and services.
• Regularly examines current state to identify opportunities and best practices that significantly increase efficiency and increase revenue.
• Consistently make timely decisions on issues requiring immediate attention, balancing systematic analysis with decisiveness.
• BA/BS degree required

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

10 Years +

Salary:

Pay Range: $230,472.60 - $345,708.91

Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.