Now Hiring - Boat Sales Associate- Tommy's Boats Knoxville, TN in Knoxville, TN

COMPANY OVERVIEW

Tommy’s Boats is a Malibu/Axis boat dealership with a sales and rentals department, full-service center, and wake/surf pro shop that strives to provide our customers with the most comprehensive services and a wide range of inventory selections. We are a rapidly growing company with 15+ locations nationwide, including in Arizona, California, Colorado, Florida, Michigan, Nevada, Tennessee, and Texas. When off the clock, our team is surfing, shredding, and soaking up the lake life as much as they can! Our passion for the boating lifestyle creates an enjoyable and relaxing dealership environment while offering a challenging workspace and opportunities to grow within the company. Our mission is to be the number one full-service provider to water sports enthusiasts. For more information, visit our website at [please apply online]

Tommy's Boats Core Values:

• Culture is everything: We are authentic and intentional in the way we work and play. Being stodgy has no place here.
• Stab from the front: We are respectful in the way that we hold one another accountable. No games, no hidden agendas.
• Problem solvers: We value smart people who attack problems head-on and with confidence.
• Resiliency: We thrive on change and growth. We pivot when we need to and re-group quickly.
• Humility reigns: Whether engaging with our teams, customers, or partners, we approach it with the heart of a servant. We are go-givers that believe in creating space for people to grow.

POSITION OVERVIEW

The Boat Sales Associate is responsible for utilizing the CRM to respond to customers and building market share, learning all Tommy’s Boats departments and the services each department provides, including service, pro shop, and waterfront (if applicable). The Boat Sales Associate is responsible for the sales of Tommy’s boats, being responsive to customers, building relationships with them and upselling with services from other departments. The Boat Sales Associate is responsible for helping families enjoy time on the water ensuring all customers leave with a desire to return to Tommy’s Boats.

ESSENTIAL DUTIES & RESPONSIBILITIES

CUSTOMER/COMMUNITY RELATIONSHIP:

• Participate in creating and executing a forward-looking, detailed plan for events and time spent with customers on their lakes that will generate revenue and build the Tommy’s Boats brand
• Actively reach out to and connect with as many customers as possible in the community and surrounding communities
• Listen to and actively engage with customers to find solutions that meet their specific watersports needs
• Assist in Surf Tour when needed; travel to different lakes, pick up customers, and teach them to surf. Ensure all contact information is gathered and actively try to turn each surf tour experience into a sale

• Be available and responsive to customers at all times of the day or week

SALES/SALES PREPARATION:

• Sell boats!
• Ensure monthly/annual sales goals (revenue and margin) are met or exceeded
• Maintain accurate customer lead list and record all interactions with customers in CRM
• Maintain accurate boat inventory in Dealership Advantage, including quality photos of boat inventory
• Ensure all boat inventory is accurately updated online at [please apply online] [please apply online] [please apply online] [please apply online]
• Provide weekly lead updates to the sales manager
• Maintain constant communication with all Tommy’s Boats departments and other Tommy’s Boats locations on leads and upcoming sales
• Participate in the ordering and scheduling of new boat inventory
• Keep the boat sales lot and displayed inventory clean and organized
• Work extended hours in the busy season (May-September)
• Write complete and accurate sales contracts, explain them to the customer, obtain signatures and file in a timely and accurate manner
• Perform a trade in evaluation; assign an accurate value to the boat and process a used boat trade through the Tommy’s Boats system
• Be aware of competitors and keep friendly competition, proving to the customer why we deserve them as a customer
• Stay connected with what’s happening in the boat/watersport industry (events, contests, pro rider news) and passionately share this information with customers to generate interest in our products/services
• Engage with Tommy’s Boats service and pro shop customers to create leads for boat sales
• Work side by side with the service and pro shop department, brainstorming how the departments can work together and introducing customers to all departments
• Upsell the service and pro shop department with each boat sale
• Other tasks as requested by supervisor

QUALIFICATIONS

• Valid Boater’s License: A valid boater’s license required
• Boating/Watersport Experience: Experience with boats Experience with watersports preferred and ability to learn how to use the products we sell and promote (surfing, skiing, etc.)
• Trailering: Ability to trailer and launch boats required
• Computer Skills: Microsoft Office basic skills required. Experience with CounterPoint and Dealership Advantage preferred
• Communication: Ability to interact professionally with colleagues, clients, and company personnel, ability to communicate information clearly and effectively, both orally and in writing
• Selling: Gain our customers trust through selling our products with enthusiasm and true passion
• Organization: Ability to keep documents and tasks organized and prioritized, ability to multitask and stay focused
• Flexibility: Ability to work outside of normal operating hours as needed
• Customer Service: Ability to provide exceptional customer service to all current and prospective Tommy’s Boats customers
• Humility: Ability to honestly and openly communicate any mistakes or mishaps made and learn from them

WORK ENVIRONMENT & PHYSICAL DEMANDS

The work environment and physical demands listed below are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities.

• Work Environment: The noise level in the work environment is usually medium to loud. The shop can be moderately dirty, in the winters is it colder and in the summer it can be hot. Outdoor work is expected. Work performed on water is also expected

• Physical Demands: While performing the duties of the job, the employee is regularly required to stand, sit, or crouch for extended periods of time and regularly required to walk. Employee regularly uses hands and fingers to touch, feel, and handle. Employee regularly stoops, kneels, bends at the waist, and reaches. Employee is frequently required to speak and hear. Must be able to lift up to 80 pounds on occasion.

COMPANY BENEFITS

Tommy’s Boats employees are our number one asset, and we strive to provide our employees with a countless number of benefits that separate us from any other company. Our full time, year-round employees have the opportunity to benefit from the following:

• Access to medical, vision, health, and life insurance upon first of the month following date of hire
• 401k options, 100% vested in company match from day one in plan
• Generous Paid Time Off (Vacation/Sick/Personal)/Paid Holidays
• Paid Time Off for community service
• Competitive wages
• Discounts on gear
• Boat usage perks
• Opportunities to grow within the company
• Education/Training/Certification reimbursements
• Travel opportunities
• Employee appreciation outings
• Tool reimbursement program
• Casual and FUN work environment

NEXT STEPS

We really appreciate you taking the time to consider us in your job search. To complete your application, please spend 5 to 8 minutes telling us more about yourself using the Predictive Index Behavioral Assessment. Once you complete this required step, we will gladly review your complete application. Please click the following link to complete the assessment: The Predictive Index Assessment