Now Hiring - Preventative Maintenance Sales | Account Rep in Knoxville, TN

Interstate Mechanical Service, LLC is growing and we are looking for someone to fill a new position on our team. If you have a great attitude and aspire to be part of a winning team, Interstate may be the place for you.

WHAT MAKES INTERSTATE MECHANICAL SERVICE A GREAT PLACE TO WORK?

• Awesome team members
• Competitive wages
• Great benefits starting on day one of employment
• Growth potential
• Respectful & fun work environment

WHAT WE OFFER!

• 4-day Work Week
• Paid Holidays
• Paid Vacation
• Health Insurance
• 401(k) Pension Plan with Company Match (immediate upon hire)
• Dental Insurance
• Vision Insurance
• Tel-A-Doc (Telemedicine)
• Group Voluntary Term Life Insurance
• Years of Service Days
• Paid Time Off for Community Service/Volunteer Day
• AFLAC Supplemental Insurance
• Education Assistance Program
• Referral Bonus Program

FUNCTIONAL ROLE
The Preventative Maintenance Sales/Account Representative is responsible for identifying leads and securing preventative maintenance service agreements, as well as, providing ongoing customer support for current client base.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Securing preventative maintenance service agreements and renewals from existing customers by means of on-site calls, phone contacts, and tailored letters
• Securing preventative maintenance from potential customers by means of on-site calls, phone contacts, and tailored letters
• Conducting post-sale follow-up to ensure all sales service agreements have been accomplished per company standards, and customers are fully satisfied
• Maintaining and improving sales skills via self-study, seminars, etc.
• Maintaining written and electronic records of service agreement-related leads, contacts, referrals, etc.
• Meeting or exceeding all Sales Plans / Sales Quotas on an annual basis
• Performing sales-related duties as directed by the General Manager
• Coordination with Office Manager to follow up on any past due collections with specific clients.
• Serve as liaison between pm technicians and customers to quickly address and resolve any issues that may arise.
• Routinely provide check-ins with customers to ensure that customer is satisfied with quality and service level or their account.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have excellent proofreading, spelling, grammar, and business writing skills. Ability to operate all modern office machines including computer, copy/fax machine, etc.

EDUCATION AND/OR EXPERIENCE
A minimum of five (5) years experience in the HVAC industry, in addition to, a service sales background. Must have a working knowledge of MS Office, & CRM database programs. Must have business development experience and possess exceptional negotiation and influencing skills.

OTHER MUST-HAVES FOR POSITION

• Self-motivated and goal-oriented individuals
• A professional presence and demeanor
• Dedication to customer service
• Experience with prospecting and networking
• A passion for making a difference
• Excellent communication and time management skills
• Able to work Independently
• Solid organizational skills with attention to detail and multitasking skills
• Excellent written, verbal, listening and presentation skills
• Works effectively within in a team environment
• Coachable