Now Hiring - Telecommunications Sales Operations Coordinator in Plano, TX

The Sales Operations Coordinator plays a key role in maintaining the efficiency of the entire Sales & Marketing team through timely communication, coordination, and reporting.

Logix Culture:

Each team member has a responsibility to support and operate in alignment with our culture and company values. The behaviors and actions for each value may be different depending on the team member’s role and are critical to both the success of team members and the company.

Duties/Responsibilities:

• Create and maintain spreadsheets for various aspects of the sales organization such as, but not limited to, organizational charts, sales forecasts, deferred payouts, contest/spiff results and prize/incentive trackers.
• Prepare and process expense reports and requisition requests for upper management as well as review employee expense reports for accuracy and submit for payment.
• Create, track and process customer loyalty certificates, free month certificates and addendums to the LOGIX service agreement for management, sales reps and account relationship managers.
• Create PowerPoint presentations as needed or required by management for sales contests, new sales promotions, employee training etc.
• Negotiate offsite meeting space, hotel accommodations, catering and transportation for all sales training and/or staff events.
• Act as primary sales department contact for managing employee records and access in key database systems throughout the organization and assist sales operations with system data clean-up projects.
• Process referral partner applications and create partner profiles and IDs in CRM.
• Assist management and HR with the new hire process, including on-boarding, coordinating with IT for computer set-up, desk assignment, system access and reviewing all sales employee time records for accurate PTO reporting.
• Act as liaison between the sales and IT Helpdesk for equipment, software, hardware, printers, application access, etc.
• Access CoStar to obtain building data for sales reps and management as needed and assigning these buildings in the CRM to appropriate reps.
• Loop Qual addresses upon request to verify service location qualification.
• Summarize bi-weekly staff calls and provide easy-to-read highlights e-mail to ensure management absorption of information.
• Generate and distribute online correspondence from Sales VPs containing critical department material, announcements and updates.
• Support and perform other clerical duties, including special Business projects regularly requested by the VP Enterprise Sales, VP Sales Ops, or VP Carrier Sales or as business needs dictate.
• Complete special projects as assigned.
• Maintain office supplies inventory and sales and marketing collateral by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies; verifying receipt of supplies.
• Meets and exceeds team member expectations by providing service and department teamwork.
• Demonstrates teamwork by cooperating and assisting co-workers as needed.
• Communicates effectively with co-workers and management.
• Performs other duties as required to provide excellent service and teamwork.
• Adheres to policies and procedures.
• Attends work on time as scheduled.
• Required to call in to report an absence no less than two hours prior to the start of business day by contacting the supervisor directly and stating reason for absence;
• Minimizes safety hazards by following all safety rules and procedures.

Required Skills/Abilities:

• Excellent knowledge of general office practices and business English; ability to convey information verbally as well as in written form.
• Able to interact and communicate with a wide variety of people, including executives, employees and vendors.
• Above average knowledge of computers and computer software such as Microsoft applications: Microsoft Windows, Word, Excel, and PowerPoint. Ability to create spreadsheets and presentational formats through all applications.
• Maintain knowledge of company structure and personnel.
• Able to perform duties in E-mail and Microsoft Word.
• Must have a good comprehension of telephone etiquette.
• Ability to define problem(s), define seriousness of problem(s), collect data, and establish facts.
• Maintain positive attitude towards co-workers and customers.
• Maintain honesty and integrity in all dealings.
• Effective time management.
• Troubleshooting abilities

Education and Experience:

• Bachelor’s Degree preferred, but not required.
• Knowledge of telephone communications industry.
• Strong working knowledge of basic computer operations; especially MS Excel and PowerPoint.
• Working knowledge of basic accounting theory and functions.
• Tact, above average communication skills, ability to work effectively with both employees and managers.

Physical Requirements:

· While performing the duties of this job, the employee is regularly required to talk and listen effectively. Employee will be required to sit for long periods of time at a desk and computer and must be able to walk and stand as needed. May be subject to lifting objects no more than ten (10) pounds in weight.

· Specific vision abilities required by this job include close vision, distance vision, and peripheral vision

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Plano, TX 75093: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• Microsoft Powerpoint: 1 year (Required)

Work Location: Hybrid remote in Plano, TX 75093