Now Hiring - Universal Capacity Solutions - Business Development Manager in Dearborn, MI

Job Description:

Universal International is looking for a person-focused individual to join our team in the role of Business Development Manager. You will partner with a fast paced lineup of professionals who build each other up and care about the individuals they serve while being supported by a strong company culture. In this position you will be responsible for bringing in new opportunities and managing existing customer relationships. This will require timely response to all forms of communication and proactively setting up virtual and in person face to face visits on a regular basis.

For this role, our ideal candidate has sales and/or account management experience in International Transportation including both ocean and air. This candidate will also embody our core values of Grit, Focus on the Person, Development and Accountability. If you feel you would be a good fit, let us hear from you!

Responsibilities:

Primary responsibilities for this position will include maintaining a healthy pipeline of new prospects and contracting new customers to grow the business. You will also manage existing business, have face to face and virtual meetings with customers and prospects, report to leadership weekly on their status, and hold operations accountable to customer KPIs. To do this you will be required to analyze customer data and detect opportunities for growth as well as assess risk for slippage. You will also develop action plans to recover slipping business by reviewing customer scorecards, monitoring trends, and working with internal and external customers to resolve service issues. Finally, you will have the opportunity to manage pricing opportunities in order to land new and expand existing business.

Company Overview:

Universal International (formerly Cavalry Logistics) is a rapidly growing transportation and brokerage service provider. UI offers cost-effective transportation solutions in truckload, drayage, intermodal, international, on-demand, warehousing, and brokerage services. We currently support more than 200 customers in a variety of industries including: food and beverage, plastics, metals, building materials, consumer products, government services and much more. We harbor an environment that fosters personal and professional development for our employees. Come grow with us!