Now Hiring - Sierra-Olympia Tech - Inside Sales Administrator in Hood River, OR

Full description of the position

Summary:

The Inside Sales Administrator will serve as a support role to the Account Manager. The Inside Sales Admin. will assist in pre sales activities such as lead generation, following up on inbound leads, managing customer portals & questioneers, maintaining clean databases, and assist outside sales team when needed.

Essential Duties & Responsibilities:

Contact us program (website form, sales inbox, sales phone)

· Answer sales phone

o Check Salesforce (SFDC) to see if the lead/contact exists

o If so, log call and chatter at salesperson

o If not, add lead or contact, log call, and chatter at salesperson

· Manage contact us leads

o Clean up, and vet leads for value

o Assign to the appropriate salesperson

o Make initial reachout, answering as many questions as possible

o Bird dog questions that aren’t easily answered

o Manage follow up 7 / 30 days

· Check [please apply online] on a daily basis

o Check SFDC to see if the lead/contact exists

o If so, log email and chatter at salesperson

o If not, add lead or contact, log email, and chatter at salesperson

Provide ongoing lead development and nurture strategies for prospects.

Qualify and follow up on new sales leads and manage the engagement through Salesforce

Work with agreements team to maintain customer portals and questioneers. Pass any (Request for Quote) RFQ’s onto account manager/director

SFDC account/contact/lead accuracy

Work with marketing after email campaigns to clean up database (autoreplies, bounces, etc…)

Other duties related to sales and operations

Qualifications:

Required

• Business Degree in Communications, Marketing, or related field

• 3+ years of experience in a Marketing/Media role

• Excellent phone and email correspondence skills

Preferred

• Strong copywriting and editing skills.

• Strong communication skills.

• Experience in a technical field

• Database knowledge – SFDC, SAP, Sharepoint, and OneDrive experience is a plus

Salary Range

$55,000 - $65,000 DOE

The above statements are intended to describe the general nature and level of work being performed. The statements should not be seen as a complete list of all responsibilities, and duties. There may be additional duties outside the normal responsibilities to be performed as needed.

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Experience level:

• 3 years

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to commute/relocate:

• Hood River, OR 97031: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 3 years (Preferred)

Work Location: In person