Now Hiring - Serra Automotive Group - Retail Sales General Sales Manager in Birmingham, AL

Job Summary: We are looking for a General Sales Manager to join our growing team! The right candidate will have a track-record of hitting goals and be enthusiastic about coaching and leading others. Day-to-day tasks include overseeing a team of sales people and supporting our customers.

• Competitive pay
• Medical, dental, and vision insurance
• Life insurance
• 401k
• PTO
• Employee discounts
• Career growth opportunities

• Coach sales team on proper closing techniques through training and active participation, and lead profitability of your teams
• Lead all showroom activities and maintain an experienced level of product knowledge
• Ensure high Customer Satisfaction scores and analyze these metrics to isolate areas for improvement
• Hire, motivate, and monitor the performance of New and Used team, Internet Sales, Finance Managers and Service Drive Sales
• Conduct daily and weekly sales training meetings for Sales and Product Specialists
• Mentor new and experienced sales reps on standard methodologies for improving performance
• Ensure proper follow up of all prospective buyers by developing, implementing, and monitoring a CRM system
• Establish delivery procedures and monitor performance and execution
• Guarantee delivery includes an introduction to the service department and scheduling of the first service appointment
• Achieve forecasted goals and objectives for dealership and OEM sales, gross, and key expenses on a monthly and annual basis

• Minimum two years of GSM experience with responsibility for the entire variable operation of a successful dealership
• Possess successful history of building and training a sales team, strong CSI scores and above average gross and net departmental profits
• Strong background in building showroom and internet traffic, SEO and SEM, direct mail and other traditional media
• Extensive background in leading a BDC department
• Some experience in Used Vehicle purchasing, merchandising and marketing
• Expertise in supervising the everyday efforts of desk managers and improving F/I income through mentorship and training