Now Hiring - Windward Ford of Hawaii - Service Advisor BDC in Kailua, HI

Full description of the position

If you're looking for an opportunity to join the automotive industry as a valued team member, your search is complete. Windward Ford has a great history of providing excellent career opportunities in Oahu Hawaii area for sharp, energetic people.

If interested in joining our team, apply below!

RESPONSIBILITIES:

· Answer the phone promptly in a friendly manner

· Obtain customer and vehicle information

· Provide excellent customer service to all customers

· Clearly report all vehicle symptoms as described by the customer

· Establish follow up time

· Monitor the progress of each vehicle throughout the day, and updating customers frequently

· Explain all completed work and charges to customers

REQUIREMENTS:

· Proven record of achieving exceptional Customer Satisfaction

· Previous automotive Service Dept. experience

· Above average energy level

· A desire for a long term career with a growing organization

· Personal and professional integrity

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Paid time off
• Referral program

Day range:

• Monday to Friday
• No weekends

Shift:

• Day shift
• No nights

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person