Now Hiring - Quantrell Auto Group - Retail Sales Service BDC in Lexington, KY

Quantrell Auto Group is home to Cadillac, Subaru and Volvo franchises along with a pre-owned lot, an outstanding service department and a body shop. Many of the current employees have been with the company for 30 years or more. In addition to serving its customers, Quantrell Auto Group has been very active in many charitable organizations over the years. This dedication to community service is an integral part of the Quantrell philosophy. Apply below to join the team!

Benefits

• Medical, Dental & Vision Insurance
• 401K Plan + Match
• Paid Vacation
• Short/Long Term Disability
• Growth opportunities
• Paid Training
• Employee vehicle purchase plans
• Family owned and operated
• Long term job security
• Health and wellness
• Discounts on products and services
• Above average industry pay

Responsibilities:

• Answer inbound Service Leads
• Ensure that all calls presented are answered promptly and professionally
• Follow up with all prospects
• Utilize sales retention tools to set appointments
• Ensure that all outbound calls such as (not limited to) No Show, Confirmations, Marketing follow up and Task list calls are made in a timely and effective manner
• Consistently maintain daily , weekly, and monthly goals which correspond to the objectives of the dealer and your individual performance
• Ensure that the appointments are set consistent with policy/evenly distributed and set for the appropriate date and times
• Perform other duties as assigned
• Maintain a professional code of conduct at all times

Requirements:

• Previous Automotive Sales or BDC experience preferred
• Excellent communication skills including phone, email, text and chat
• Positive attitude
• Self-motivated while working within a team
• Organized, process and task driven

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.