9001 Camp Bowie West, Fort Worth, TX 76116

AUTOMOTIVE BDC REPRESENTATIVE

Excellent Benefits and Pay Plan!
Experience Preferred

Walk-In Applicants are Welcome!

Toyota of Fort Worth is a new and used dealership that is part of the Doherty Automotive Group that has been providing for the sales, finance, and service needs of drivers in the area since 1997. We are actively involved in a number of both local and national organizations, such as the Speedway Children's Charities, various little league teams in the area, as well as high schools.

We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community. We value our employees and invest in their success.

We are looking for a Business Development Center Representative to join the team at our busy dealership! We are looking for a motivated individual who is interested in a full-time career.

We offer:

• Competitive Pay Plan
• 401(k) retirement plan
• Full Medical and Dental benefits
• Paid vacation
• Excellent culture
• Great opportunity for a successful career
• Team environment
• 5-day work week - Closed Sundays!

Duties & Responsibilities - BDC Representative:

• Responds to customer requests from the Internet lead system and gathers information from the customer about the make, type, and quality of vehicle desired; trade-in details; customer’s goals
• “Mines” the existing customer database for new and/or additional customer interest in additional vehicle purchases, contacting such customers by email, phone, and text messages
• Researches and develops lists of potential clients.
• Identifies and qualifies business opportunities
• Follows up on sales leads and makes cold calls to potential clients.
• Schedules appointment with the customer to visit the dealership to meet with a salesperson who will then conduct the steps of the sale.
• Consults regularly with the Internet Director.
• Follows an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
• Follows a prospect development system and sends follow-up emails and makes follow-up calls to those potential customers.
• Follows established prospecting steps and procedures.
• Remains knowledgeable of new products, features, accessories, processes, etc.
• Attends sales meetings and training sessions as scheduled.
• Meets, or exceeds written forecast and projection numbers.
• Other duties as assigned.

Qualifications/Requirements - BDC Representative:

• Experience preferred
• Excellent communication and customer service skills
• Strong computer and phone skills (Internet, MS Outlook, CRM Systems)
• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Ability to communicate orally or in written form effectively with co-workers, potential and current clients.
• Ability to read, analyze and interpret written and verbal instructions and ability to write routine reports and correspondence, including writing grammatically correct emails and text messages.
• Ability to effectively present information and respond to questions from managers, clients, and customers.
• Ability to calculate figures and amounts such as discounts, interest, and percentages.
• Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Demonstrate the ability to anticipate and solve practical problems or resolve issues.
• Professional appearance and work ethic
• Must be self-motivated, with a goal-oriented ethic
• Resume must be uploaded, and online assessment completed for immediate consideration.
• Must be authorized to work in the U.S. without sponsorship and be a current resident.
• Must pass pre-employment testing to include background checks, MVR, and drug screen.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.