Now Hiring - Retail Sales Automotive Sales Associate in Honolulu, HI

Come and be part of our team today as a Brand Specialist at Volvo Honolulu for JN Group Inc.

JN Group Inc. is a family-owned, values-based organization founded in 1961. JN Group has been in business for over fifty years, and represents eleven world-class automotive brands ranging from daily needs, to the ultimate in luxury and performance. We are committed to delivering excellent customer service, upholding our values, and building lasting relationships with our guests every single day. We are experiencing continued growth, and are looking for motivated individuals who share our core values of STRIVE: Shine, Thrill, Relate, Initiate, Voice, Engage.

We are always looking for bright, motivated, and energetic professionals to add to our world-class team. Our dealership works as a team, and our team strives to be the best for our guests. If you feel that your skills would be a valuable asset to our clientele, then we want to get to know you!

The Brand Specialist is directly responsible for selling new and used vehicles at dealership gross profit, volume, and customer satisfaction standards. The Brand Specialist is expected to uphold the highest ethical and professional standards.

SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following:

• Sell a minimum number of vehicles, based on goals and objectives defined by the sales manager.
• Determine each customer’s vehicle needs by asking questions and listening intently, responding to inquiries in a timely fashion and answering inquiries on available stock and product information.
• Treat every individual calling or visiting as a buyer.
• Demonstrate knowledge of how to stay off price and focus on value.
• Know and understand equity and values, and be able to explain depreciation to the customer.
• Exhibit knowledge of how to overcome objections and close the sale.
• Keep abreast of incoming vehicle inventory and test drive them to increase familiarity.
• Understand the terminology of the automobile business and keep abreast of technological changes in the product.
• Follow up on a consistent basis to make sure prospects are sufficiently informed of our inventory, sservices and current offers.
• Schedule appointments with interested buyers for test drives and delivery of vehicles.
• Demonstrate working knowledge of leasing and financing.
• Disclose terms of sales with consumers and reviewing sales with dealership management.
• Prepare sold vehicles for customer delivery prior to customer arrival, ensuring that the customer

OTHER FUNCTIONS

• Adhere strictly to all company rules, polices, and procedures.
• Maintain strict confidentiality of confidential personal information of our customers in compliance with the Federal Trade Commission Safeguards Rule, implementing the provision of the Gramm-Leach-Bliley Act as they pertain to automobile dealerships.
• Adhere to all processes to fulfill accurate handling of all customer information.
• All consultants are required to complete brand accreditation by each manufacturer represented.
• Follow the Road to the Sale steps from meet and greet to delivery.
• Represent the company in a professional and positive manner while fulfilling role as a consultant in a customer’s purchase of a vehicle.
• Arrive to work on time and ready to work immediately.
• Maintain a professional and business-like standard of dress consistent with the dress-code requirements.
• Keep work areas and office clean and organized at all times.

EDUCATION and/or EXPERIENCE

• Must have a High school diploma or general education degree (GED) equivalent.
• Must have exceptional customer service and strong communication, verbal and written, skills in order to work most effectively with customers on the phone or email communications.
• Must have one (1) year experience in sales or front-line customer service position or automotive dealership client-facing position.
• Must be Internet savvy, have proficient computer skills. A working knowledge of the following applications, but not limited to:
• ADP
• CRM web based programs
• Microsoft Office – Word and Excel * Able to meet deadlines, process all work accurately and respond to changing priorities.
• Must have a valid Hawaii Motor Vehicle Sales License or be able to obtain one.
• Must have a current driver’s license and an acceptable motor vehicle abstract2.

Compensation can be discussed at interview this is salaried, commissioned based.

Apply Today!!

JN Group, Inc. is an Equal Opportunity/Affirmative Action Employer

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay
• Commission pay

Experience:

• Customer service: 1 year (Required)

License/Certification:

• sales License (Preferred)

Work Location: In person