Now Hiring - J. Byrne Agency, Inc. - Professional Services Insurance Agent - Personal Lines in Wildwood, NJ

Full description of the position

We are are looking for motivated individuals to join our growing team!

Start your new career with J. Byrne Agency today!

Job Statement:

To enhance and solidify effective client relationships by providing exceptional customer service with a primary focus on the sale of insurance while a secondary focus on client retention.

Job Responsibilities:

Develop effective client relationships by:

• Effectively advise prospect/client in the sale of insurance products including but not limited to the following lines;
• Homeowners
• Flood
• Auto
• Maintaining consistent and continuous communication with clients.
• Providing prompt and courteous service and assistance to clients as needed.
• Meeting or surpassing the customer service expectations of clients in accordance with agency standards and workflows.
• Providing needed information to and resolving problems for clients.

Performs or assists with account administration by:

• Completing client servicing tasks related to current client new business set up and applications, renewal applications, and policy research.
• Maintaining current and accurate customer databases and files.
• Assisting in account processing, including preparing proposals, ordering policies, binders, ID cards, certificates, invoicing, premium financing and processing policies.
• Understanding or determining the reasons for account cancellations or potential cancellations to prevent reoccurrences or missed opportunities to save an account.
• Resolving issues relating to accounting or client billing.

Ensures the accuracy and value of service to clients by:

• Maintaining competency and knowledge of client data including policy information, significant dates and deadlines, and changes to client records.
• Participating in seminars and other training to maintain required skill levels and enhance job and industry knowledge.

Required Job Skills –

• Preferably licensed in property & casualty insurance.
• Background in personal insurance lines.
• Ability to handle large call volumes.
• Excellent communication skills, including listening, speaking and writing.
• Exceptional relationship-development skills and interpersonal skills.
• Ability to work well with others in a team environment.
• Strong problem-solving skills.
• Computer literacy for correspondence, data entry, e-mail, Internet, spreadsheets and accessing data from company systems.'

'Benefit Conditions: Waiting period may apply

Job Duties:

• Answer incoming customer inquiries
• Collaborate with management teams to stay updated on new products, services, and policies
• Record customer information within our customer service database
• Engage with clients in a friendly and professional manner while actively listening to their concerns
• Offer support and solutions to customers in accordance with the company's customer service policies
• Other duties as requested

Communication method(s) used:

• Email
• Phone
• In person

This Job Is:

• A job for which all ages, including older job seekers, are encouraged to apply
• Open to applicants who do not have a college diploma

Work Remotely

• No

Job Type: Full-time

Pay: From $700.00 per week

Benefits:

• 401(k)
• 401(k) matching
• Disability insurance
• Health insurance
• Paid time off
• Parental leave

Supplemental pay types:

• Bonus pay

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)

License/Certification:

• Property & Casualty Insurance License (Required)

Work Location: In person